Pixie Nail Spa at NEX represents over a decade of nail care excellence, operating as part of Singapore's largest nail spa group with 31 conveniently located outlets since 2012. This established beauty destination provides comprehensive luxury nail services including manicures, pedicures, nail art, gel nails, and acrylic extensions alongside additional beauty treatments like eyelash extensions, eyebrow embroidery, lips embroidery, and waxing services. The strategic NEX location serves Serangoon's beauty-conscious community with accessible nail care that maintains Pixie Nail Spa's reputation for combining artistry, relaxation, and professional expertise in welcoming spa environments.
The comprehensive service portfolio encompasses traditional fish pedicures, gel nail applications, detailed nail art creations, dip powder nails, gel nail extensions, and hybrid nail systems designed to accommodate diverse style preferences and nail care needs. Specialized offerings include men's manicure and pedicure services that make professional nail care accessible to all customers, while signature treatments feature premium products and techniques that ensure long-lasting, beautiful results. Each service reflects Pixie Nail Spa's unwavering commitment to hygiene practices that never compromise on safety standards, utilizing sterilized equipment and maintaining clean, sanitary environments that prioritize customer health and comfort.
Pixie Nail Spa NEX's integration within Singapore's premier suburban mall provides convenient access to professional nail care for customers seeking beauty treatments during shopping trips, family outings, or personal relaxation time. The experienced technicians offer personalized consultations and expert application techniques that help customers achieve desired looks while maintaining nail health through proper care and premium product selection. With its combination of comprehensive service offerings, established reputation, uncompromising hygiene standards, and convenient NEX accessibility, Pixie Nail Spa continues to serve Singapore's diverse beauty community seeking professional nail care that enhances confidence and personal style through skilled artistry and luxurious spa experiences.
Based on 15 reviews
Out of 217 shops
Not enough ratings
Angelica Gonowon
I would like to report your Nexa branch. I am a foreigner new to Singapore, a country known for its safety and high standards compared to others. Unfortunately, my experience at your shop has been disappointing. The staff at Nexa have been overcharging me significantly for services, and the service quality has been very poor. I urge you to address this matter promptly, or I will escalate the issue to CASE Singapore.
Sharon Codina
Had booked a mani and pedi, had to wait 20 mins although I was on time. The girl did an Awful paint job on my finger nails. The second coat of nail paint is jaggered near my cuticles. I can definitely do better w painting using my left hand. Plus the cuticles cut too deep till it hurts This is only day 2. Will likely wash It off asap. Don’t waste your time here. There is a lot of pressure to buy a package when I still have several sessions left. Too much hard selling ….. avoid at all costs. Won’t visit again
Melissa Koh
The nail service itself is passable, but the relentless hard-selling completely ruins the experience. From the moment I sat down, I felt more like a target than a customer. Instead of enjoying a relaxing session, all I could think about was how to fend off their endless sales pitches. It’s exhausting. What’s worse, I already have a package with them, yet every single visit, they pressure me to spend more. It’s clear they have zero regard for customer loyalty—only for squeezing out more money. My package includes gel removal, yet they still charged me extra just because another salon did my nails in between. Meanwhile, that other salon had the decency not to charge me for removing the work this salon did. That alone speaks volumes about where their priorities lie. And to top it off, at the end of my session, they had the nerve to ask if I wanted to buy another package. When I firmly declined, the staff mockingly repeated my “no” in the most condescending tone. Absolutely unprofessional and downright disrespectful. This was an awful, frustrating experience, and once my package is done, I will never set foot in this place again.
Valerie Yong
I have decided not return to sign up for any more packages, despite still having two remaining sessions. This decision comes after an unacceptable experience with one of the staff member just now. When I politely declined to sign up for a so-called "special offer" she was offering me—$300 for a gel pedicure plus treatment per session—she responded with a remark which now i think of it as rude and cursing. I had explained that I preferred to wait until December to consider any packages, as I will be travelling frequently for work and do not wish to commit now. In response, she remarked that the price would be $444 if i come back in December. While I initially brushed it off as a joke, upon reflection I found this comment rude and possibly sarcastic. In Chinese culture, the number 444 is regarded as extremely inauspicious, and referencing it in that way felt both disrespectful and unprofessional. This experience has left a very negative impression, and I’ve decided not to return—even with two sessions left.
W T
Tbh, their skills are decent, but they need to have better time management, and treat their members better. Usually at other outlets they will do the manicure and pedicure at the same time, but when i did mine, a walk-in customer came in front of me and they accepted her. So when my pedi finished then they did my mani, so it took me almost 2h.. Then when i came for soak off, i waited for a good 20min, and my gel mani was removed in 10min using a drill. Even though i flinched a bit when it gets a bit uncomfortable, she just continued on and did it quickly while standing up... the result was okay, but i wish she can be a bit more meticulous as it felt like she was rushing through it. Then there was more waiting after they are done with my "soak off" as they needed to wait for the outlet to send them the image of my package.. in this day and age, i think they need to digitise all these info so that all the outlets can access them immediately? I think they need to respect the customer's time and care more about customer's comfort. Hard selling. While i respect that their job is commission-based and the need to sell their packages, i think they are overdoing it. Two of them were literally just blocking me such that i can't get up from my seat and leave the place. They need to learn to accept rejections. Also on the nail colour choices, many of the options now require additional $. It felt like my choices were way lesser now compared to last time as i don't want to pay additional
Pooja Khanna
They are good at pedicure, very hygienic. But they are into HARD SELLING! It’s very stressful every time I finish my services from them. The last time I had to sternly tell them off that I have already paid so much for package and now I want to enjoy the services, not pay every time to top up the package!! The girls will literally surround you and then try to force you to pay this or pay that!! 😡
Z Z
A lot of hard sells, and trying to make me buy sessions when i already have credit. Told me i have fungus infection and tried to sell me this $128 fungus serum bcos i have fungus infection. To anyone who sees this post, see a licensed Doctor first or a specialist before buying any overpriced serum that is not medication. Otherwise, I do like their friendly staff and the design turn out nice
Berny Guo
Anna was very careful and thoughtful during the service. She had ensured that I was comfortable during the whole process and had ensured that no pain was felt during my ingrown toenail treatment. I am very pleased with the service and will definitely visit again! Ps: no photo of my toes because it's not a lovely sight
Cheyenne Lu
I really like the service here. Everyone was very nice and there was no hard sell. My nail tech did ask if I wanted a package but she was not pushy at all. Plus she was super attentive during the pedicure.
Priscilla Chang
Yvaine is very good with her services... Always enjoywd her pedicure services and have been following her for a few years now. . My feet is always so clean and pretty after the session.
Maize
The lady who served me was very nice and polite ! My nails looked perfect afterwards too <3 Sorry the pic is bad though
Samuel Ong
Very professional and friendly staff proving top notch services. It is worth very cent that I spent. I'm glad I chose this place to do my regular manicure.
Thasleem Fiross
Very good customer service by the pretty ladies, provided effective treatment for cracked heals and dry feet..definitely will be going there again more often :)
Dolphin Strong
This was my 2nd time coming back, the service and hospitality was up to my liking and the workers were very friendly overall. Pricing is standard. Would recommend people to come here.
Hui Loo Tan
One of the nice nail salons I patronise. The manager is very accommodating and her girls are not pushy. Harmonious working environment between the girls. They will try to push sales but no hard sell. Good service rendered overall. In addition, products also quite natural and effective for my nails. I dun understand why some customers say they are pushy as it is their job to sell packages. I feel that one can just kindly decline and everything will be fine.
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