Mystique Hub International at NEX Singapore delivers premier beauty and wellness services as a comprehensive designer hair studio and spa destination serving the Serangoon community since 2006. Located at B2-35/36 within NEX Shopping Centre, this established salon combines exceptional hairstyling expertise with luxurious spa treatments, creating a complete beauty destination that enhances both physical appearance and emotional well-being. With nearly two decades of experience, Mystique Hub has built a loyal clientele through their commitment to delivering top-notch customer satisfaction using premium products and innovative techniques.
The full-service salon offers comprehensive hair services including cutting, styling, coloring, and treatments using top-tier products from Wella, L'Oreal, Schwarzkopf, TRESemme, and ghd professional tools. Spa and wellness services encompass luxury massage therapy, holistic treatments, therapeutic foot massage, and specialized bridal packages including henna, mehendi, and complete bridal beauty preparation. Advanced nail services feature permanent extensions, overlays, and exclusive nail art using CND Shellac, while beauty treatments utilize premium cosmetics from MAC, Lancome, and The Body Shop to deliver professional results.
Operating daily from 10:00am to 10:00pm within NEX Mall, Mystique Hub International provides convenient access to professional beauty services while customers enjoy shopping and dining throughout the mall. The basement location offers a tranquil retreat from the bustling mall environment, where skilled stylists and therapists focus on exceeding customer expectations through personalized service and attention to detail. With an established social media presence and strong customer base reflected in their 1,691 Facebook likes, guests can visit the salon directly or connect through their Instagram @mystiquehubinternationalsg to explore services, view portfolios, and book appointments for transformative beauty experiences.
Do not come to this place. Person who gave me the haircut, cut TOO short from the reference photo i gave, it is definitely more than 6cm off the photo. She kept gaslighting me saying its the same length and needs styling.
None of the other staff helped me or did anything, they all just stood there act blur. Boss wasn't even around nor did they want to give a refund. Wanted to compensate the haircut with a free gel sample. Only gave a partial refund after i persuaded them. I even asked to see their boss and she kept dodging the question.
Edit: Mystique messaged me with a chatgpt apology, didn't bother to reply. Only AFTER i emailed nex management then they decided to reply (1 week later) and refund me, i'm also pretty sure that they buy 5 star reviews to hide their reputation :) The haircut was also uneven one side longer than the other. i still can't look at myself in the mirror. i feel so ashamed of this haircut and mystique can get away with it.
Positive Reviews
Gary Ng
First time here as I was desperate to get a professional and meticulous haircut to maintaining a mid length hair. Thanks to Mr Eric for the superb cut and randomly chanced upon our local actor Mr Ryan. Overall, it was a good experience and hair wash was comfortably done. Will return to dye or do scalp treatment in future.
Ngo Bang Hur
I’ve been getting my hair cut by Jason for over ten years, and he has never once failed to deliver excellent service and a great style. His attention to detail, skill, and consistency are truly unmatched. No matter what look I’m going for, he always understands exactly what I want and executes it perfectly.
Beyond his technical expertise, Jason is also warm, professional, and genuinely cares about his clients. I always leave the salon feeling refreshed and confident. If you’re looking for a reliable and talented hairstylist, I highly recommend Jason!
Eris Adrianna
I’ve been a loyal customer of Mystique for quite some time, and I can't recommend them enough! From the moment you step in, the atmosphere is warm and inviting. The team is incredibly friendly, professional, and always takes the time to understand exactly what you're looking for with your hair.
I’ve had the pleasure of working with Angeline and Jason multiple times, and they always do an amazing job! Whether it’s a simple trim or a complete style change, I always leave feeling like a new person. Their attention to detail and expert knowledge of hair is unmatched.
What I love most is the consistency — no matter when I come in, I always receive the same high-quality service. The salon is clean, well-maintained, and has such a relaxing vibe that it makes every visit enjoyable.
If you’re looking for a top-notch salon with a talented team and a welcoming environment, Mystique is the place to go. I can’t imagine going anywhere else!
Derrick Tan
Mystique hair salon has been our to go place for our family. Very good service and stylists that listen to our needs and wants. HIGHLY RECOMMEND! Thank you boss eric, bro jason and sis angeline!
Donovan Tan
Have been getting my haircuts from Jason for almost 3 years, was recommended by family. Jason is friendly, professional, gives great haircuts and has never tried to hardsell any products/services to me. Recommended!
iamnigel M8
I've been regularly visiting here for 8 years now and I've never had a terrible experience here. My hairdresser Jason has always been giving me fantastic haircuts and advice to care for my hair. We've also had great conversations and at this point he's more of a friend than another hairdresser. I owe it to them to write a review after providing me fantastic service for nearly a decade now.
Linus Chen
I’ve been coming to Mystique Hub International since last year, and each time is a fantastic experience. From the moment I walk in, the staff makes me feel welcome.
My hairstylist, Jason, is amazing—he takes the time to understand exactly what I want and consistently gives me a haircut that exceeds my expectations.
The salon has a relaxing atmosphere, and the service is top-notch. I highly recommend Mystique Hub International. Thanks, Jason and team—I’ll definitely be back!
S L.
Made a bold move today!!
Had my over-the-chest long wavy hair CHOP OFF to shoulder length! Thank God for hairstylist OURIS. Love the new look!! Great attitude, talent and skill. Able to understand the customer wants! Highly recommended:)
Dit dit Chong
Customer of this salon since 20+yrs ago.
Not just me ..but all my close knitted friends are.
From our ex hairstylist (who migrated) to the next hairstylist (who went back homeland) and to our current hairstylist, all are good.
For pricing, the uniqueness comes in the form of 'packages'....
There's hair cut packages, there's colouring packages and also highlight packages. Packages like thses are normal....but in Mystique, there's also CASH packages.
All these packages made the pricing reasonable.
Lastly, of cos all the hairstylists' services and attitudes are on-point.
Sheriann Wee
My 3rd time getting my hair cut here, got a package many years ago but I only cut my hair once every 2 years.
I was served by Ian, and he did a fantastic job! I showed him a 4 second video of a hush cut and he did it perfectly. He even taught me how to style my hair at home to replicate the salon results. Request for him the next time you come to cut your hair! <3
Eunice Lim
Have not gone to any other salon since meeting Angeline. Besides the constant satisfactory haircuts she provides, her expertise in scalp/hair fall issues are top tier. Had postpartum hair fall issues and then scalp issues. Angeline gave clear guidance on steps to take and very realistic strategies, pairing with the daily use of hair products from Mystique. I have seen great improvement in my hair quality over the past 1 year. Thank you Angeline!
MH Tham
Second visit to Mystique Hub today, despite having walked past it for years at NEX. I had always felt intimidated by the stylists at the door counter with trendy hairstyles and outfits, emitting veteran presence and star-stylist quality.
I finally visited on Boxing Day 2024, around 8pm, when my usual barber was closed. Turned out to be a blessing in disguise as I ended up with one of the best haircuts I’ve had in recent years. I used to have my hair cut at bigger-name Korean salons, only to leave looking like that beta villain in K-dramas who nobly sacrifices himself in the finale, no matter how specific my instructions were. Over here, my requests were followed to a T.
Both times, I was attended to by the same female stylist with short hair (never caught her name, but she is easily recognisable with her cool vibe). She is direct, efficient, doesn’t make small talk, and just gets the job done. I really appreciated not having to engage in the usual awkward conversations at other saloons about the weather, salary, or where I live, which inevitably leads to the dreaded pitch for some haircut package. Instead, I got to enjoy the background music of 2010s EDM remixed into acoustic covers. The whole cut, including wash took about 30 minutes, which is just about my tolerance for haircuts.
I have seen reviews saying the end result here looks similar to cuts from cheaper salons and I agree, but I will add that even those $200 haircuts by “Korean directors from Korea” tend to look the same right after the cut. The true test of a haircut is how it holds up a week or even a month later.
My previous haircut here still looked great at the five-week mark, until I started looking like a surfer dude without having the necessary figure during CNY, and had to do a quick shave at a Malay barber to avoid the crazy surcharge everywhere else.
If I had to nitpick, it is the haircut cape. It has a non-porous, plasticky middle so you can use your phone while getting a hair cut, which is thoughtful, but it gets really warm. Maybe can consider lowering the AC a little?
Lastly, no pressure to buy packages. They will ask at payment as a courtesy, but no hard-selling while you are stuck mid-cut with your hair held ransom. Also, no random offers for “better scalp shampoo” or add-ons such as hair treatment.
Strongly recommend for a fuss-free, sharp-looking haircut.
Raine Chen
I got a hair treatment done with them, and it kept my hair looking great for several months. The hairstylist was incredibly patient, taking the time to understand my needs and ensuring everything was done with care. I really appreciated their attention to detail and professionalism!
Jiali Teo
Angeline is my to go hair stylist. She is able to cut and style my hair which no one else can. I have thin and very frizzy/damage hair which many hair stylist do not dare to do much about it except treatments and treatments.
The rest of the Mystique Hub team are also very helpful and friendly. They make me feel like home whenever I step in.
Will definitely come back again!