Yong Hui, Ronny Tan
- You MUST secure a table first (via a separate queue at the seating area) before ordering your food at the front counter. There's obvious signage for this at the front counter area, i.e. it's possible that an incoming customer reaches the shopfront, joins the food order queue first, before realising that he needs to secure the table first. - Securing the table first also means that some teens we saw placed their handbags/ phones on the table and left them unguarded as they went to the order counter to look at the menu and place their orders. This is unsafe for their belongings. - Ordering has to be at counter. There's no automated kiosk. Because of the various dish options possible, each customer than takes quite a bit of time, causing the queue to be quite long. - Seating is very limited - there's only 3 x 4-seater tables, 6 x 2-seater tables. The 4-seaters are also very tight. - The chicken/burgers are way too salty. The chicken sauce is directly drizzled copiously onto the chicken (we ordered boneless), making the crunchy skin become soggy quickly. The sauce should have been served on the side instead. There was also so much mustard in the Bulgogi Beef Burger soaking through the buns that my wife had to abandon the burger after 1 bite. In the end, she went to ask if there can be a refund/exchange of the burger. The front staff only offered new replacement buns, which didn't come for a good 10 min. Nor did they give specific instructions on how the replacement bun is coming. My wife had to go to the front counter herself to remind them abt it and get it herself eventually. - There are many many food delivery orders, and they're displayed on the LED screen so that everyone knows your queue sequence/ priority. Perhaps ordering delivery is the better way to eat Jinjja Chicken? - Food portions is ok, but prices are quite steep. The Student Meal Deal ($7.50 for main+fries+drink) is a good deal but only from 11am to 6pm. - The "Add $2.40 to get a Fries and Drink" deal is somewhat of a scam. Seems to only apply to soft drinks. If you want the Yuzu/ Yuzu Soda, you need to add a FURTHER 60 cents.