Reviews for Wine Connection NEX

Js Ye

August 24, 2025

1

The counter staff was rude and attitude. The fat girl with coloured hair

Randy Chan

August 24, 2025

1

Zero customer service experience. Not the place to visit for wine recommendations. The guy stood behind the counter and looked on while we browse the store, not keen to serve any shoppers. When asked for a recommendation, he responded impatiently. He also sounded irritated during payment when I had to re-tap my card, stating that the machine is slow. Don’t visit this outlet unless you don’t mind a sales staff with particularly poor demeanor.

Samuel Hanria

August 24, 2025

1

Visited this shop this week. 1 star for the customer service experience given to the guy with spec behind cashier. My experience aligned with the rest of the 1star reviews below since few yrs ago. Surprised that no improvement done to this. When asked about something, he just pointed and asked you whats written and read it out for yourself. Very condescending and demeaning, no customer should ever be treated this way. Terrible wine shopping experience.

pengfei zhao

August 24, 2025

1

The buying experience is particularly poor！！I bought wine here yesterday，the staff was in a very bad attitude, when i ask about some promotions or recommends he was very impatient. when i ask about the flavours, he only tell me two words and point 2wines, can see "you dont know anything about the wine"this sentence from his face. and very arrogance! however he did not saying any knowledge about wines. the worst thing is when I mentioned about bottles and bottles(another wine shop) He became out of control. ..He jabbed his finger hard at the table to emphasize his strength. It's definitely the last time I buy a drink here. It sucks！！！

Serena Ong

August 24, 2025

2

23 Dec 2017. Went in to purchase last minute wine for Christmas gathering. Wide selection of wines at various price points. Asked for recommendation. Guy simply pointed to a $100+ wine without saying a word. Asked for something cheaper between $40-$50. Guy pointed to another $55 wine. Again without saying a single word. Asked another guy and he just randomly chose a $19.90 promotional wine without explaining why. Picked out the #1 best seller on my own discretion in the end. Service is rude and unprofessional. Do not recommend.