Walked in expecting a bit of snobbery, but was pleasantly surprised. The staff were friendly and helpful, even though they couldn’t find the wine I was after. It turned out that the bottle i was looking for was only available at the warehouse. They kindly directed me there. Despite spending quite a whille browsing other options, I ultimately decided to head to the warehouse for the specific bottle I wanted. Great service overall.
Lily oh
5
My husband and I had a pleasure of being served by Ms Eda at Wine Connection(Nex), wanting to get some wine🍷 for gathering, Eda was very friendly when we approach her and she is passion about her work. Will go and purchase more wines for her. Highly recommend to my friends and family. …
ozooo
1
Lousy cashier who served me by the name of eda (seemed like an indian lady just like the other reviews). She greeted me when i came to the shop and I had asked her for specific recommendations, can’t even bother elaborating more than 2 sentences. Just used her fingers to point over the wines i was looking for, and seemed rather patronising from her tone of voice and expression. This outlet seems to have a thing for hiring clearly rude and unhelpful people.
Shanika Pathirana
1
Visited today (23/11) and the attitude of the staff is very bad (Indian Lady)
I asked for a specific wine and wanted her help to buy a similar one since the one I was looking for was not there.
But we ended up leaving without buying because of her rudeness. Highly recommend here if you want to ruin your good mood!
Sheng Wei
1
Rude staff (18/11Monday Indian Lady)
I do visit this outlet few times but this time very bad service!
Asking for specific wine and she just point direction with very bad attitude!
We left due to this bad attitude! We rather buy wine at somewhere. Please take note that not only here selling wine! If you’re not happy to work please ask for leave and have rest! Don’t make your customer disappointed!
L Said
1
The indian lady in the store is not suitable for customer service. Two times ive came to purchase gifts and she has been rude. Very condescending tone as well when speaking. Lucky thing cold storage nearby also has wine section so can get it there.
Victor Chen
5
Lady at the counter around 9pm today was a rockstar ! Great Sauterne recommendation which she helped me to uncork, and i emptied it into my water bottle and had my way with it ! Such immaculate service is second to none !
See you next week !
RICKY ONG
1
Read all the other reviews and you know how bad the service here is. Always have bad experience here at NEX outlet but walked in today to look at wine glasses because x’mas is coming and I wanted to get 2 more. The display was behind the counter and I wanted to take a look. Female Chinese staff couldn’t be bothered when I asked her questions so I tried to take a closer look by walking to the side of the counter. She finally opened her mouth and asked that I stay away from the counter and she will take what I want to see. What I received in the end was a ‘take it or leave it’ attitude. Wonder what is wrong with this outlet? The level of service here is downright apalling.
Angle Phyu Sin
5
Nice staff and introduce me a good wine. And patience to explain me. They introduce the wine based on my flavour. Give 5 star for this. Highly recommend
Janis
5
Walked into the store to buy wine for friend housewarming and was served by Eda. She was very friendly and helpful in selecting a gift for my friend.. I walked out happy with wine for friend and a sake for myself..