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Rating Summary

3.7

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for The Travel Store

David

David

5

Very friendly staff (actually an uncle) and big offer of different luggage’s, backpacks etc. Had 20% discount incl lucky drawer.

Yustinus Albert

Yustinus Albert

5

This place sells all the items correlated with traveling like a wallet for a passport, luggage, key chain, name tag, card wallet and so on. Really recommended

Jean Pang

Jean Pang

5

A middle aged lady staff who assisted us today at NEX outlet was very helpful and friendly. Two thumbs up!

Mork Heng

Mork Heng

5

some new chic designs

Mala Christabel

Mala Christabel

5

Good service by staff Lin.Helpful and patience in guiding on the gadgets for first time buyers.

Vincent

Vincent

5

Very good place to buy your luggage needs.

S L

S L

5

Nice lady Xue Ling helped me to choose a good luggage. Was having a hard time deciding between hush puppies (very cute) and eminent (my mum has one that lasted forever), and Xue Ling shared with me that eminent is an old reputable brand for luggages. So I went with her recommendation and she even helped me set up the lock combination as well. Really love her service, will give 10 stars if I can. Will update on how durable the luggage is later.

Rain Ng

Rain Ng

1

Luggage locked spring faulty during Dec oversea when first used (bought in Nov). Brought luggage to service center and was being informed the design of the lock will be faulty again and was advised to change and top for premium lock. Was here for 30 mins and every single walk in for repair was asked to pay for premium repair to prevent revisiting for repair even luggage under warranty. What a gimmick act by this company.

H W Teo

H W Teo

5

We were very happy with Xue ling's excellent service just now at Nex outlet. She has served us with smiling face and passionate working manner. Bought a beautiful luggage happily. Appreciate her friendly and professional customer services. 👍👍👍👍👍 …

Iqbalvnc

Iqbalvnc

1

Horrible experience. Staff either don't know the price of products or anyhow just blatantly lie. Went on Friday to ask the price of the product, staff say 30% off. Product priced at $100, to confirm I ask, final price is $100-$30 = $70 right? Staff say yes $70. Next day I go to buy product, staff say, no actually 10%. On top that, staff says, Yesterday also I told you the same as 10% and accusing me of lying.