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Quality products and services
Spectacle Hut NEX represents Singapore's most trusted eyewear and eye care destination, operating from #B2-23/24 daily from 10am-10pm with comprehensive vision solutions that make eye care personal and accessible. As part of Singapore's leading optical retail network, this modern facility combines cutting-edge technology with personalized service, featuring certified optometrists who conduct thorough eye examinations using the latest innovative optical equipment. The strategic NEX location provides convenient access to professional eye care and premium eyewear selection for Serangoon residents and visitors seeking comprehensive vision solutions in comfortable, welcoming environments.
The extensive eyewear collection features designer frames from renowned brands including Oliver Peoples, Prada, and Tiffany & Co., ensuring customers access the latest fashion trends alongside functional vision correction solutions. Services encompass comprehensive eye examinations, prescription glasses, sunglasses, contact lenses, and professional fittings delivered by experienced Eye Care Professionals who provide exceptional customer experiences through personalized attention and progressive technology applications. The store's commitment to customer satisfaction extends through generous benefits including complimentary cleaning, adjustments, and realignments, plus 50% discounts on second pairs and family member vouchers that make quality eye care accessible and affordable.
Spectacle Hut NEX's dedication to exceptional customer service includes wheelchair accessibility, walk-in appointments, and comprehensive warranty support that ensures optimal vision care throughout the ownership experience. The knowledgeable staff provide expert guidance on frame selection, lens options, and vision solutions that accommodate individual lifestyle needs, facial features, and personal style preferences while maintaining the highest standards of professional optical care. With its combination of premium designer brands, advanced eye care technology, generous customer benefits, and convenient NEX accessibility, Spectacle Hut continues to serve Singapore's vision care community seeking reliable, professional optical solutions that enhance both sight and style through proven expertise and compassionate service.
Based on 15 reviews
Out of 217 shops
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S S
Adam/Alex Sim (sorry couldn’t see the name clearly) had good service, helping me to adjust my specs. Although is just a simple service but I could tell he was sincere and genuine. Thank you.
Calvert Wee
I brought my Ray Ban's to this shop and they were very kind, courteous and helped with fixing the issue straight away and no questions asked. I first brought my sunglasses to Ray Ban's at nex and the staff told me they charged $5. For a screw replacement. Totally absurd. Spectacle Hit at nex just provided great service.
Dany Chan
Ying Liang is very helpful and friendly he Provide useful, constructive feedback on different range of lens to me and my sis . I was completely impressed with their professionalism and customer service.
Kevin Sim
My spectacle frame came loose and my lens fell out. Brendan did an awesome job tightening the screw and fixing the frame back in shape!
Rebecca Joy Foo
I recently visited Jonathan, my optician, and I was blown away by the level of service I received. Jonathan was incredibly kind and helpful throughout my entire visit. He took the time to carefully explain everything to me and made sure that all of my questions were answered. His meticulous attention to detail really stood out to me and made me feel confident that I was in good hands. I highly recommend Jonathan to anyone in need of an optician.
Danny Wong
Known Eiffel Lum since 2019. She recommended my first spectacle which wore until today. Thinking to make a new spectacle so approach her again as she is friendly, provide good services and humble. Know her products well as a sales person. Good job and well done 👍 …
Theodore Tan
Yating helped me with repairing my spectacles and helped identify that it was a problem with the screw track. She helped fix the issue and when I asked if I needed to pay, she said that I didn’t need to since it wasn’t that big of issue. So thank you for helping me.
Amrita Kaur
I had a pleasant and wonderful experience with Eiffel. She was extremely patient and helpful in serving me. I managed to get a great pair of glasses which I totally love. Thank you Spectacle Hut and Eiffel especially!!!
Harsheeni Rajoo
I had a comprehensive eye health check up and consultation by Jonathan and Raven. They shared eye care tips like warm compression and the frequency I should maintain on a weekly basis for optimum results. Thank you for the wonderful experience!
Winson Too
Thanks Angel for the detailed explanation on the contact lens and high level service provided. (Switched from ownsday due to slow service)
Lay shawn
I was referred to Eiffel to fix my specs issue. She was really very professional and patiently explained to me what are the issue I am facing with my specs. I will definitely recommend my friends and family to her when they want to make specs.
Cecilia Aw
I chanced upon Eiffel when I was shopping for sunglasses at spectacle hut. she is very friendly and her product knowledge is excellent. she recommended a few sunglasses that suits my needs and face shape and I walk away as a happy customer.
Christopher
Eiffel Lum from Nex branch is very helpful and kind hearted to assist her customer like me. She will always goes the extra mile to help that's why whoever my family members who need to wear spectacle I will refer to her. Her skills and customer service is fantastic! Frankly speaking we will follow wherever she goes. We pray hard she will be with the company as long as possible! 5 stars to Eiffel Lum!
Alvin Zou
The staff Jia Ling and Angel at the outlet has provided utmost quality service. They were patient in answering my enquiries and or questions. From eye test till collection of glasses, the process was most pleasant.
Laa Laa
Great place to get my contact lens & specs! Especially Jia Ling who gives personalised service by going the extra mile by texting me & send me reminders! I really appreciate that. They even offer delivery services if I’m too busy to pick up.
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