PRISM+ NEX brings Singapore's fastest-growing consumer electronics brand to the heart of Serangoon Central. Known as the country's #1 TV and monitor brand, PRISM+ has established itself as a leader in affordable yet premium smart home technology. Located in NEX, this flagship store offers customers hands-on experience with cutting-edge electronics designed for modern Singaporean lifestyles.
The store showcases an extensive range of smart home appliances including award-winning TVs and monitors, innovative smart air conditioning systems, ceiling fans, air purifiers, smart locks, refrigerators, and laundry appliances. PRISM+ distinguishes itself by being the first local brand to develop comprehensive smart home ecosystems, featuring products that combine convenience, style, and superior performance at competitive price points.
Visit PRISM+ at NEX level 2 for personalized consultations with knowledgeable staff who can guide you through their latest innovations. The store operates Monday through Sunday from 11:00 AM to 10:00 PM, making it convenient for families and tech enthusiasts to explore Singapore's most trusted smart home solutions in the bustling NEX shopping environment.
Based on 15 reviews
Out of 217 shops
Not enough ratings
Sherman Fu
Dryer delivered on saturday 5 July 2025. Tested the dryer after letting it rest for about 5 hours or so. First run had squeaking sound. 2nd run drum move slowly. Contacted prism support 6 July 2025 next day, told me will get back to me. Email them with issue, until today 15 July 2025. No reply from support.
Mei Hwan Sia PropNex
Thankfully to Nurhaliza for her kind and patient and passionate attitude and service. Great assistance with her help in assisting me on the size of fan and blade. Awesome experience 👍🏻 …
Soon Huat Lee
zhinfeng was very aware and informative. His product knowledge was impressive. He totally understands what I need before recommending me my products, which makes me feel comfortable and confident in him. Nice guy!
Henry Tan
Thank you for the excellent service from the staff, Mr Freddy Lee. He is a very approachable and friendly salesperson. He’s able to assist us with his good knowledge and expertise in the TV related features and services. He has shared with us a lot of information and compared a few tv models for us to choose the most suitable ones for us. Overall, he’s patient and able to offer us a very affordable and reasonable price.
Jack Admired
Excellent service! The team was professional, efficient, and courteous. Miss Callie Lim responding my inquiries promptly. Thank you. 👍 "I find the price unreasonable because I used the full $300 climate voucher, and there's still an additional cash payment required for the Prism+ Oasis fan. explore options to make it more affordable?"
Darrell Kong
We had a fantastic experience thanks to Vincent! He was incredibly helpful, patient, and knowledgeable, guiding us through the process and helping us choose the right fan for our needs. His service was top-notch from start to finish. Highly recommended – thank you, Vincent
Alice Yao
John is consistently friendly, approachable, and always ready to assist without being pushy. It’s clear he genuinely care about the customer experience. I truly appreciate his helpful attitude and hope the company recognizes the value of such a dedicated team. He really make a difference.
Prema Rahman
I would like to commend Iffat for his excellent service. He was professional, attentive, and ensured that all my needs were met promptly. His friendly attitude and willingness to go the extra mile made my experience smooth and pleasant. I truly appreciate his dedication and the high standard of service he provided
ayeenmolani cinta
I was assisted by Lawrance Ang. He was knowledgeable, patient, and very helpful throughout the entire process. He took the time to explain the different features, helped me compare models within my budget, and ensured I made the best choice for my needs. The whole experience was smooth and stress-free, thanks to his professionalism and friendly attitude. Highly recommend Lawrance if you're looking for someone who truly knows his stuff and puts customer satisfaction first!
Shuling Phang
I’d like to commend Lawrence for his outstanding customer service. He was attentive, courteous, and went the extra mile to ensure my concerns were addressed promptly and professionally. His patience and proactive approach made the entire experience smooth and reassuring. It’s clear that he takes pride in his work and genuinely cares about customer satisfaction. Truly a great asset to the team—thank you, Lawrence!
Tanaball Ramasamy
Wonderful service catered from John Yeo. Very patient and understanding guy that assisted me with my tv purchase. Truly a gem to the company! Keep up with the good work! Will come back and look for him again!
Nabilah Hashim
Ruzz served me on the 14th of April when I enquire on the prism TV. He was quite knowledgable on the diff spec of the TV and reccommended me to get the better ones. I am also requesting to expedite the delivery timing and he willingly try to endorse on the request. It was a smooth & swift service I can say. Affordable and worth every $ of mine. Thanks!
Einnor85 Nezia
I had an excellent experience with Freddy! He was professional, knowledgeable, and incredibly helpful throughout the entire process. His friendly attitude and attention to detail made everything smooth and hassle-free. He went above and beyond to ensure I was satisfied, and I truly appreciate his outstanding customer service. If you’re looking for someone who genuinely cares about customers and provides top-notch assistance, Freddy is the person to go to! Highly recommended!
Mandy C
Met Vincent at the store who gave very insightful tips and helped us to make our decision. He is very friendly and helpful! In the end, we followed his advice and got a big new prism+ TV for our new house!
Du an
Due to the old TV mount applicability inquiry, we have visited this shop three times and interacted with multiple staff members. They were all friendly, knowledgeable, and patient. We had a pleasant experience purchasing a Prism+ TV at this shop. We believe that we have found adequate information about the brand and chosen the most suitable model for our family.
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