Dr Jasper Yang is a very experienced family doctor and was the only one who could cure my 3 months cough by recognizing it was caused by asthma after infection where other doctors just gave me cough syrup.
Marcus Coleman
5
Dr Jasper Yang is by far the kindest, most patient and professional doctor that I have ever come across. He is thorough in his checks and doesn’t rush through consultations. Patients do have to anticipate a longer wait because of this, but rest assure that you are in good hands at the end of it. I’m also thankful that Dr Jasper had identified the root cause of my illness after a misdiagnosis from another doctor.
One feedback for improvement, please do away with the seats outside for patients with fever and flu symptoms since Covid measures have been relaxed across the nation. It can also be very uncomfortable for a fever patient to be waiting under the scorching weather while those with mild symptoms are inside. One way is to perhaps ask the patient to go for a walk first, and call them back when their queue number’s approaching or allow the patient to wait inside while enforcing safe distancing measures (there were plenty of seating space inside when I was there and it didn’t made sense for me to be waiting outside when I was already in pain.) Hope the clinic could review this.
Rebecca
5
Despite the bad reviews, decided to give it a go and did not regret! Both the receptionist was very friendly. Dr Jasper Yang is one of those doctors who greats with a warm smile and welcome patients, he diagnosed me carefully and patiently! Everything was smooth, waiting time was acceptable for me even at an evening time. Would love to visit again but I don’t live nearby. Great place!
Cassandra wang
1
Doctors were very sweet but the front counter staff acts as though patients owe them a living. Granted i was in a rush after waiting 1 hr for 3 patients before me to be seen, when i asked how long more as a gauge to come back another time or wait, front counter staff made 0 effort to check with the doctor and glared at me, with a black face when i ask if they can help check with the doctor. 0 attempts to move
When i refuse to back down from the stare down, woman was clearly pissed.
What a pity their counter staff were rude and unprofessional because the doctors were great. Came here only because it was on my company panel and surprised it was so empty, i guess i can tell why.
Front counter staff totally ruining the image and service experience here. LOL LOL. Not gonna come back even though the doctors were super nice. Unless all other clinics closed.
Probably hire better staff that actually cares about your company?
Valerie Tan
5
Dr Jasper Yang was very warm, genuine and professional - I felt assured that I was given the best advice during the consultation. Clinic staff were pleasant too. Thank you to you all for the hard work especially during this peak covid period.