Decided to give the clinic a shot as it was the only one open on a public holiday and I was extremely unwell. My overall experience was excellent. Both receptionist and Dr Clyde were very helpful, easy going and attentive. Dr Clyde also gave immediate attention to my blood pressure when It shot up high, out of norm. He was concerned, supportive and very gentle. Glad to have chosen this clinic. Thank You !
Jia Min Li
5
I contacted the clinic to enquire whether the doctors are certified to notarise my niece’s vaccination records and upload them to the Health Promotion Board, which is a necessary step in her application for a student pass at an international school.
The cost they quoted was very reasonable and I was very impressed by the professionalism, warmth, and efficiency of the front desk staff. In particular, I would like to commend Ms Umairah, who attended to my queries with great attentiveness. I even asked her to spell her name so I could remember it, as I truly appreciated her initiative. She suggested that I email my niece’s vaccination card so the doctor could review it for any missing vaccinations and determine whether it would be necessary for my niece to travel to Singapore. Her prompt and thoughtful assistance made a positive impression on me.
mich
5
Visited Dr Jasper Yang in 2024 and remain thankful to this date. My child was 2 years+ back then and had breathing difficulties. We thought it was due to his blocked nose from a cold virus but Dr Yang advised us to head to A&E immediately and administered some puffs at the clinic to open his airways. My child subsequently was hospitalized and discharged. We can’t bear to imagine how badly things could have escalated without Dr Yang. Since then, my whole family has been going to Dr Jasper Yang without fail- he’s our trusted family doctor now. Thank you so much for your patience, care and sharp judgement!
stacie S.
1
Arrived at 5.33pm on a Ph with a very ill child. Was told last appointment at 5.30 but dr and 3 nurses were still all around. Concluded the nurses were just plain lazy. Didnt even bother to help me ask dr if its possible to squeeze in my child, despite my desperate pleas. What poor reception service.
Mich L
5
Excellent service provided by customer service executive Ms Rafiqah and Doctor Samuel Tan as I visited One doctors at NEX on 30th Dec 2024. Excellent service and they went the extra mile. They were both kind, caring and patient and nice as my fever was too high 39 and 38 degree and I felt too weak to even walk. Thanks for giving me a glass of water to have my high fever medicine immediately. My first time visiting and I love both their excellent service provided. Doctor Samuel Tan and Rafiqah thanks for your great patience, kindness, help, niceness and caring nature.
LJE
1
came at 9am to register, we told to come back at 11. When returned, we had to wait for patients who register later. So what’s the point of us registering early? If we had to still wait when we returned the staff could give us a heads up prior. I don’t expect to be seen immediately but proper system
Jingwen Lim
5
Visited the clinic on the 29th Jul 24 at about 8PM and the receptionist was extremely caring and helpful. Upon hearing that I was referred to the A&E, she even reminded me to wear a jacket before heading over. I really appreciate it a lot, more so for a patient who is unwell at the point in time. I would like to thank the receptionist for the care and concern rendered :)
Nitya S
5
Had a consultation with Dr Samuel Tan today for a minor bruise which hadnt healed and was unfortunately licked by a friendly dog in my condo..He not onlt administered tetanus vaccine efficiently causing minimal pain in my arm but also asked me if I wanted a memo to get it claimed by my insurance which i had completely forgotten to get after making the paymenr at the counter! Very pleasant expwrience at One Doctor's Clinic tiday..:)
Reynold
5
The bad reviews do not really make sense, as I felt that this is one of the best family clinics ever. Had multiple visits and all of my consultations were held by Mr jasper yang. He is really friendly and passionate as a doctor. Every visit was accompanied by a consistent warm greeting and hearty conversation. Do give this clinic a try.
Linda Tan
1
Visited on 27.12.2023 - Counter staff were friendly and polite, waited for almost 2 hours before I could see the doctor - Daryl Chan, who is unprofessional and impatient when questiones were being asked. If we know what are our problems are, we don't need to seek professional advices, we can self treat already, why bother to see doctor?? Dr Jasper Yang is different, more professional and friendlier in giving advices.