MAC Cosmetics at NEX represents four decades of professional makeup artistry excellence, bringing the Canadian brand's revolutionary "Make-Up Art Cosmetics" philosophy to Singapore since the company's 1984 founding by Frank Toskan and Frank Angelo in Toronto. As one of the top three global makeup brands with over billion annual turnover and subsidiary status under Estée Lauder Companies, MAC has established itself as the ultimate beauty authority that celebrates diversity and individuality for all ages, races, and genders. The NEX location provides Serangoon's beauty enthusiasts with direct access to professional-quality cosmetics and makeup artistry expertise that bridges backstage fashion week trends with everyday beauty applications.
The comprehensive product portfolio features over 100 professional-quality shades across foundations, concealers, lipsticks, eyeshadows, and specialty makeup products designed to meet diverse skin tones, personal styles, and artistic expression needs. MAC's signature collections reflect the brand's integration of art, fashion, and pop culture influences, offering both classic staples and trendsetting innovations that allow customers to create looks ranging from natural enhancement to bold artistic statements. Each product embodies MAC's commitment to professional makeup quality, extensive shade inclusivity, and innovative formulations that deliver superior performance, longevity, and color payoff for both makeup artists and beauty enthusiasts.
MAC NEX's expert staff provide personalized consultations, professional application techniques, and trend guidance that help customers discover optimal products and application methods for their individual features, skin types, and style preferences. The store environment celebrates creativity and self-expression through interactive displays, color matching services, and educational resources that empower customers to explore makeup as both daily enhancement and artistic medium. With its combination of 40-year professional artistry heritage, unrivaled shade diversity, trendsetting product innovation, and strategic NEX accessibility, MAC Cosmetics continues to serve Singapore's beauty community seeking professional makeup solutions that support both everyday confidence and creative expression through industry-leading quality and inclusive beauty philosophy.
I don't know what's their name. But just not helpful. Both were just playing phone and not attending to me. I was the one who approached the sales person and I was not allowed to test the lipstick. Just wonder how can MAC not have disposable lip wand for customer to test on the colors or she just doesn't want to entertain me. Because I was in a hurry I just brushed it off. I got a smile only after a payment was made. Disappointing customer engagement. Don't even deserve the 1 star.
Positive Reviews
Sky La
Was served by Aisaa and she's lovely. She knows the makeup products really well and was very patient with me when I was asking a lot of questions. Thank you! :)
Liew “Liew Liew”
Had a great shopping experience here, thanks to Yan and Aisha! Both were super friendly, knowledgeable, and patient in helping me find the right products. I really appreciated their professional advice and genuine recommendations. Left feeling confident and happy with my purchase — thank you both!
Marilou M. Lansangan
🌟🌟🌟🌟🌟 Amazing Service by Yan Yee at MAC! NEX Outlet.
I had a wonderful experience with Yan Yee during my makeup session at MAC. She was incredibly friendly, accommodating, and professional throughout. She took the time to understand my preferences and suggested a color palette that complemented my skin tone beautifully. I was so impressed by how she enhanced my features without making the makeup feel heavy. Her attention to detail and warm personality made the whole session enjoyable. I walked out feeling confident and glowing. Very happy and satisfied with her service—highly recommended!!!
Nancy Low
It was my first experience and I was welcomed by Jocelyn the moment I set foot into the store. Jocelyn was very patient and professional. She assessed and understand what my needs and concerns were and gave her professional advice and guidance.. I would highly recommend Jocelyn’s expertise to anyone who is looking for such skincare and/or make-up needs.
Melissa Lam
I had an amazing experience at MAC Nex outlet, thanks to Joycelyn’s exceptional services. She is not only professional but also
Incredibly talented at helping customers find their products and style. I’ve known her since Bugis outlet and even traveled to Nex just to have her help me. Her dedication, expertise, and friendly demeanour truly stand out. Highly recommend visiting her for all your makeup needs. ☺️
chooi may wong
I had the pleasure of having Jocelyn do my makeup for a company dinner, and I'm very happy with the result. She made me feel so comfortable, listened to exactly what I wanted, and the end result was absolutely stunning. And I received lot of compliments! I’m so grateful for her expertise. Thanks, Jocelyn.
wt choong
Glad to meet Jocelyn who attended to me at NEX outlet. Very cheery , patient and has good product knowledge on the range of Mac cosmetics. Shares her own experience on the products , gives good recommendations base on customer needs and preference. Had a very good shopping experience with her as she is not pushy. Will be back . Thank you Jocelyn.
Shereen Seah
From 22/7/2024, i go for Bugis Junction MAC… i have appointment with make up Jocelyn, after that she done my make up I'm was very surprise and loving it… after this year on 11/3/2025, i have a party to attend i call to Bugis Junction to find Jocelyn again, her colleague was tell me she was transfer to Nex Seranggon… I'm was immediately make appointment with her, she still remember me! When i reach the Nex outlet… her service is very goof and be pressure for me, Thanks you Jocelyn, she make me very happy and pretty !
Keep going on !!!
Angel Tse
Jocelyn is a very approachable lady. Her friendliness can be felt the moment you step in the store.
It is Black Friday and I have a last minute request from my mother to have a make up done for the wedding dinner we are attending.
I am aware that all make up stores do no offer make up service. I brought my own make up and already prepared to do it for my mum but I didn’t have the right shade of foundation for her.
Having in mind to get the right shade foundation for her with the help of a make up artist would expedite the process of me looking for 1 and having professional help and advice was what I’m looking for too.
Jocelyn was very kind enough to help me out the process and she inform me in advance that if the store is busy later on she have to step out the process. I totally understand and appreciate her help .
Throughout the process of putting the correct base for my mum is very comfortable, friendly and no pressure on our-side. I like the shade Jocelyn have choose for my mum and also she takes feedback from customers very well.
She is also very respectful about customer’s feedback and suggestions which makes the whole process very delightful.
I proceed to purchase the foundation and concealer for my mum. Her base stayed on nicely and she is happy throughout the night.
Thank you Jocelyn for your warm service. ❤️
Pei Fong Ung
Super nice and friendly artist! Very patient and detailed while explaining to me on each product I have enquired. She even helped me to label all the sequence on the products I purchase, wonderful experience with Yan Yee! :)
Jacky Lau
Yan Yee is unmatched. She’s the best staff that I’ve ever encountered in MAC. I felt comfortable around her as she is really cheerful and helpful. She offered me an amazing make over service and seat me down and let me try on the different shades of foundation. She gave me all the advices that I needed to make a decision on my purchase. It was a very pleasant experience and I would definitely look for Yan Yee again for my next purchase with. Thank you Yan Yee !!!
Kogilawani D/o Anjappan
Thank you yan yee for your helpfulness n sharing tips on eye make up. Sharing on the simple n beautiful tip helps me make my eyemake up so easy n pretty. U also take your time to show me how to do it. Appreciate ur support
Anitha Raj
Joselyn listens to your needs and suggests products accordingly. She goes out of her way to help with application making sure you are equipped to use the products purchased correctly
Aqilah Hussain
Aisaa was very friendly and nice. I really enjoyed the makeup tutorial and her service. Good job!
