Lovisa at NEX represents Australia's premier on-trend jewelry destination, bringing accessible fashion-forward accessories to #01-84 with daily operations from 10am-10pm since the brand's 2010 launch. As one of 18 Singapore outlets, this fashionable specialist serves as the first-stop-shop for style-conscious customers seeking contemporary jewelry that bridges high-fashion couture inspiration with affordable pricing. The brand's mission centers on making current fashion jewelry accessible to diverse customers while maintaining quality standards that reflect international runway trends and contemporary street style influences.
The comprehensive product collection features expertly curated earrings including hoops, drops, everyday studs, sleepers, and stacking packs designed for multiple ear piercings, alongside statement necklaces, chokers, and rings that complement diverse personal styles and occasions. Premium offerings include gold and sterling silver pieces suitable for weddings and special events, while everyday collections provide versatile accessories for casual and professional settings. Each piece reflects Lovisa's London-based research department's dedication to trend spotting that draws inspiration from couture runways and global street style, ensuring customers access the latest must-have styles season after season.
Lovisa NEX's strategic positioning within Singapore's largest suburban mall provides convenient access to fashion jewelry that enhances personal style without breaking budgets. The knowledgeable staff offer personalized styling advice and product guidance that helps customers select pieces appropriate for individual preferences, occasions, and coordination with existing wardrobes. With its combination of trend-conscious designs, affordable luxury positioning, international fashion inspiration, and convenient NEX accessibility, Lovisa continues to attract Singapore's fashion enthusiasts seeking quality accessories that express personal style while staying current with global jewelry trends.
You’d better hope you don’t arrive when three people want ear piercings. One person on a public holiday and we had to wait 25 minutes. She would bot quickly check someone out between people. It can’t be a glove/clean hand issue because I would really hope they change them anyway between people.
Angela Tay
Service is ok but no efforts of going extra miles due to the protocol of the management .
I bought 17 pairs of earrings, I asked for extras tissue wrapper so I can wrap it individually but the service staff said maximum 3 pieces. In the end I asked for zip lock bags which I saw so many on the counter.
She try to squeeze some earrings into 1 zip lock bag, I stopped her because that may damage. I said I will put the earrings into the ziplock bag 1 by1.
I guess the initiative is not there.
In the end she didn’t give me any of the tissue wrapper . I bought weepers from daiso !
Lee Suan Ching
Bad service. Only 1 staff doing both piercing and manning the cashier counter counter. While doing the piercing, the lady on duty do not bother telling customer that she needs some time to do the piercing for another customer. I and another lady waited for her for 10 minutes and she is still not done. When I asked her how long more she would take, she gave a black face, rolled her eyes and did not even feel apologetic. I feel that a better attitude staff should be there even though we understand that she is the only person tending the shop. Hope this can be improved. I was there at 5pm at this outlet, the staff on duty could approach the situation better.
Kirfa Zaffar
i’ve had 2 experiences with piercings with lovisa the first one was my left ear helix and it was great and perfectly levelled and the girl who did it was very professional but a few days later i went to get my right helix pierced too but the girl who did it then was absolutely unprofessional she was the only one working at the store. the first time she completely messed it up because she didn’t even bother measuring it properly and had to take the earring out again and then do the piercing again and again she didn’t bother to measure. The second one she did was also not levelled and the gun got stuck to the earring and she was just tugging on it and it was so painful as i just got it pierced that too two times. i really think the pericing is getting infected even tho ive been taking care of it a lot and its still very painful. i didn’t expect this as the first piercing i got was great and not painful at all. she also left in the middle to deal with other customers because the store was flooded and she was the only one working she was also using her phone every 5 min. i would definitely like to speak with the manager or higher ups regarding this situation. would definitely recommend going to the girl who did my first piecing her name was Rabiah and the second girl who did it and messed it up twice was prisha (no hate to her but if you don’t know how to do a piercing properly please don’t do it and cause other people physical pain)
Positive Reviews
Grace Radha
Thank you Rachel for the safe n clean ear piercing experience. I do not wish to post my picture as I don't wish to disclose My face to public but the piercing was perfectly done. I recommend the manager Rachel as her service was good.
Verlene Law
I did my first helix piercing with Ms Diyana. She did a fabulous job,despite having fears and etc,she did it effortlessly and without much pain..definitely a reccomended place for my next piercing.
Eggy
i think it’s a good place to get your ears pierced here as they would ask u questions to make u comfortable for your visit, diyana pierced my ears. The customer service is nice and the employees are friendly too!!
esha_ taniak
Reyln Was very well professional and kind. She pierced my nose and she did it so smoothly and it was painless. Im impressed and I feel very comfortable with her
Adel Sng
bought a pair of earrings, attendant gave me reassurance that they were safe to wear and kindly provided me with alcohol wipes just in case
Suhana Henida
I recently got my ears pierced at this outlet, and I couldn’t be happier with the experience! The service was exceptional—everyone was incredibly friendly and professional. The piercing process was surprisingly painless, and I felt completely at ease thanks to the knowledgeable staff. I highly recommend Lovisa for anyone considering ear piercing! They also have a lot pretty accessories!
Darshini Tharmaraj
Did a double helix piercing with Ms Rachel. She was very patient through the process and telling me how to care for the piercings after. Ms Rachel was very professional yet friendly making me feel less nervous during my piercing. She was also able to suggest various way I could style my ear stacks with the different lovisa earrings. Great service! 😍😍
Jaslyn Ho
Rachel did a fantastic job when my daughter had her ears pierced! My girl received a certificate of bravery after piercing! Highly recommend!
Xin Ying Toh
Good experience here piercing session for my 7 yo old! Very patient and very willing to share knowledge. Diana was very nice to her and give alot of encouragement! Kudos!
Hsu Lae Lae Hninn
It’s underrated and love the experience of piercing at Lovisa. Manager Rachel is very competent.
Benedict williams
Went to get my 4 year old daughter ear pierced as she was pestering me.for a week was so annoying.. so I brought her to louvisa for our father daughter day out and we decided to get her ear pierced. We were helped by rachel and Diana yesterday amazing service great help! Thank you both