LiHO TEA at NEX Singapore stands as Singapore's leading bubble tea destination, bringing innovative milk tea creations and refreshing fruit beverages to the heart of Serangoon Central. Located at #04-K22 within NEX Mall, this popular bubble tea chain has captured the hearts of tea enthusiasts with their signature blends, premium ingredients, and creative flavor combinations. Operating daily from 11am to 10:30pm, LiHO NEX serves as a perfect refreshment stop for shoppers exploring Singapore's largest suburban shopping center.
The extensive menu showcases signature classics including Earl Grey Milk Tea and Da Hong Pao Milk Tea alongside innovative creations like the Golden Avocado series, Brown Sugar Pearl collections, and vibrant fruit teas such as Yakult Triple Peach and Lychee Rose Milk Tea. Popular specialty drinks include the Brown Sugar Lover with black tapioca pearls and fresh milk, refreshing Jasmine green tea blends with Golden Pearl and Coconut Jelly, and the signature CheezHO fluffy light cream topping. Customers enjoy customizable sweetness levels and diverse topping options including lychee jelly, aloe vera, and traditional tapioca pearls.
The spacious NEX location offers both indoor and outdoor seating options, creating a comfortable environment for customers to enjoy their beverages and socialize. LiHO's membership program rewards loyal customers with points for every purchase, unlocking exclusive discounts and promotional offers throughout the year, including popular buy-one-get-one-free deals on selected drinks. With convenient mall access and extended operating hours, customers can contact the store at +65 6634 9008 or visit in person to explore LiHO's latest seasonal menu items and limited-time specialty creations.
Based on 15 reviews
Out of 217 shops
Not enough ratings
Bella Lai
9 March 2025 – Bought a milk tea with pearls today, and both my husband and I ended up with a bad tummy ache after sharing the drink. Please look into the hygiene and ingredients to ensure food safety & prevent this from happening to others.:(
charmaine khoo
26/12/2024. Bought 2 green milk tea with pearl, nothing special or anything, but waited 50 minutes, almost an entire hour for these two cups. there was MINIMAL crowd, and they also messed up other's orders too. they only started preparing mine AFTER i asked them about my drinks which was already 30+ mins in. in the end, was late for my important event. please train your staff better. thank you.
giselle
ordered via app for pick up, was given coffee straw for my drink with pearls :/ only realised when i reached basement level and had to head back up to level 4 to change my straw cus i dont have bbt straw at home lol it wasnt even busy when i picked up my drink 😭 …
Darius
Ordered lychee aloe ha, tasted like iced water. Never had problems with any other branch before.
Jane Doe
USING EXPIRED COCONUT MILK, HAS BEEN RAIDED BY SFA AND FINED. NO CHANGES MADE. PS the usage of expired milk is consistent throughout all outlets, it is apart of their policy, hope this makes you rethink drinking Liho. Abusing part-time staff, especially minors/students. Making them work full-timer schedules (60hrs/wk) without full-time benefits. Looking for a job? Try out Koi or Gong Cha, definitely will get better treatment there. Ditch part time staff alone in stores to do closing despite supposed policy stating that only full-timers are allowed to do closing. Full-timers at this outlet are terrible, only good at slacking (in the back). No wonder you are facing a shortage of staff and nobody wants to work at NEX outlets. Do better.
Sophia Chew
I love bubble tea and LiHO, but this branch can be very busy and there are only two people working. So you have the wait a very long time for even just one cup. And now I look over the counter and see my bubble tea just sitting there, with no one even acknowledging that it is there.
Po Tato
Brown sugar pearl fresh milk tea was horrible, the milk tea has no taste, just tasted like plain milk and pearl. There was no taste of brown sugar, went to inquire after that was just met with a “nothing we can do” and they just added normal sugar. The drink was an absolutely disappointment, I think it’s just this outlet. Horrendous. Wasted my money
zsusu bsjsnz
0 stars. Cashier was quit ignorant and left halfway taking my order. Kept asking us if could pay with card even though I asked to pay by cash. In the end, got the wrong drink, correct label but wrong drink. 🤷♀️ Service is bad! 🤦♀️ …
Jolin Yeo
Super upset. I got 2 LIHO drinks with pearl and their pearl was so hard and gross. I went back to complain they gave me new one with the brown sugar black pearl and it was even more disgusting. It had a sour taste. Never getting LIHO from here again.
Brandon S
Staff no mood to work there. Didn't listen to my request to upsize and add pearl.
Joel
Horrendous pearls. Paid $8+ for 2 drinks and their pearls were so hard. Then when I went back to change they said it’s normal and I asked to change to black sugar pearls. When I got the drink it was even more atrocious. It was so sour and if I get food poisoning I will sue 😤😤😤
jess
I couldnt understand what they meant at first but staff eventually explained that the limited special drink ran out so I need to choose other flavors. Process was quick. Requested 0%sugar but it was still too sweet, probably from the toppings. Sadly cup isnt as durable as the genshin collab, the bottom part quickly started breaking down, it became puffed out as the liquid started seeping through. Iirc bought the genshin one in this stall too and staff wasnt as friendly at that time.
WR X (Toujiang)
I recently discovered that this stall has received unfavorable reviews lately. However, my honest feedback is positive regarding the crew's gratitude for waiting, despite the longer-than-usual wait. In contrast, crews from other stalls display serious attitudes towards customers.
Marklin Ho
Got my teatime snack from this bubble tea store at NEX 🌼 the two cordial staff added that fifth star to this review! ❤️ btw if you’re a member, you can purchase their promotional milk tea with pearls for just $1.90 SGD or claim a one-for-one beverage of your choice during the month of your birthday 🥹🙏🏻
Priyanka Narayan
All the drinks are so good but they took out my favourite the triple peach pomelo😭 …
Not recommended for pregnant ladies
Brown Sugar Pearl & White Pearl
24 photos