JF Elite at NEX serves as Singapore's dedicated electronics and mobile accessories specialist, operating from its strategic location within one of the country's largest shopping destinations. Established in 2019, this modern retailer focuses on providing premium quality electronic gadgets, mobile phone accessories, and telecommunications equipment to meet the evolving needs of Singapore's tech-savvy consumers. The store's commitment to competitive pricing includes price-matching guarantees and comprehensive warranty coverage, making cutting-edge technology accessible to customers across all budgets and technical requirements.
The comprehensive product range encompasses mobile phone accessories, smart watches, wearable computers, electronic books, and various lifestyle electronics including home living products and entertainment gaming gadgets. JF Elite specializes in popular brands like REMAX accessories while maintaining both retail and wholesale operations that serve individual consumers and business clients. The store's expertise extends beyond product sales to include technical consultation and after-sales support, ensuring customers receive optimal value from their electronic investments and stay current with rapidly advancing technology trends.
JF Elite's multi-channel approach combines in-store shopping at NEX with robust online presence across Carousell, Shopee, and Qoo10 platforms, providing customers with flexible purchasing options and convenient access to the latest electronic innovations. The knowledgeable staff provide personalized service and technical guidance, helping customers navigate the complex world of modern electronics and mobile accessories. With its focus on quality products, competitive pricing, and comprehensive service support, JF Elite NEX continues to serve as an essential technology destination for Serangoon residents and visitors seeking reliable electronic solutions and expert advice.
Bad experience in the shop, wanted to get a screen protector for my phone, lady went in to check and just asked me for my phone. When I asked how much she said wait and proceeded to paste it on without even asking if I wanted to proceed. Had a shock at the overpriced screen protector when I saw it at another shop for 1/3 of their price. Be cautious when dealing with them.
Howard Hong
Please do not buy from this shop. They are currently doing a roadshow sale in Toa Payoh Hub.
The sale lady and her boss are very dishonest.
They sold me a weighing machine at inflated price. They are very rude to me and shouted at my son.
JANAINE ONG
Bought a powerbank. Reached home, realized they recorded it as “Humidifier”, and there’s a “warranty” that accompanies the invoice (but on wrong recorded item). Tried to call their 1 & only listed mobile no., but seems like it’s uncontactable. Do be careful.
LIEW Jiamin
Bought an arcade game set as a gift but one of the button not working so we send it down the next day and the staff said will fix it while we go for lunch. When we came back,she told us is fixed when I asked,but to my dismay,when we reached home after carrying the machine,the screen protector not there and also the sound not working at all. So we went to the shop to us but the staff kept giving excuses ,like they thought we are in a hurry so they gave us their display set instead. Then when we said it's dishonesty, they said the game set needed a few days to repair so they gave us a display set. Their number on reciept is a fake one. I told them if their boss don contact us to handle, I will report them as scammers and call police. The lady got defensive and no choice get their boss to call us.
The boss on the other hand is fast to admit that his staff is at fault and even arrange someone to come to our house to do 1 for 1 exchange. The recovery service of the boss is acceptable but the staff members at the shop is just terrible. Will never visit there again unless they improve their service.
Nicole Bertram
The worst service in all of singapore. Hunted down my teenage son as he was with me and rolled her eyes the entire time as he looked at items saying out loud all teenage boys are thieves. we tried to pleasantly shop. Do NOT shop here.
Candy Wong
I was nicely asking the staff regarding the game last time I buy some time ago.... she ate her ice cream like super annoyed with that annoying vibe to customer not professional... never see service line people like this cannot make it before... not surprised no business ... last time I remember the service staff are much more professional and helpful regarding any matter.. most lousy staff of the year goes to her 👏
Double Abni
All the items can be found cheaper online it's a trick to indicate the 'actual price' and 'now'. The foreign lady was eating while setting up my tablet at Causeway Point outlet which left a stain on my tablet screen.
Elene Tan
I buy a 199 tablet to watch show within 3 months spoil bring to shop they said need to pay but I still have warranty 1 Yr please please avoid this shop horrible
Seng Chia Yu
Sells bad overpriced product. Bought a usb C to 3.5mm adapter for $8, looks new but faulty. Closed during dinner time.
HAMIZAN J
the lady that works there placed on the tampered glass w/o telling me how much it was and i got the absolute shock of my life that it costed $49.90 and she claims that it’s “better quality”. Previously, I had gotten a privacy tampered glass screen protector from this shop before and it didn’t even cost that much! She didn’t even tell me what brand it was! Well, it’s barely been a week and there’s already a crack on the screen protector so everyone BE CAREFUL! pls don’t do what i did and ALWAYS ask for the price! or better yet just buy on SHOPEE.
Vvn G
Very rude staff, had to change my item 2 times due to issues but they were super unhappy about it though it was within exchange period. Does not listen to your explanation (1st time - item’s playtime was <1hr after full charge and there’s connectivity issue, 2nd time - after exchanging a new one, reached home (my bad for not checking properly) only to realise case does not charge the earbuds at all (case was at 100%)).
Staff insisted I need to charge 8hrs for the battery to wake up but I did not have such charging issue with the 1st one, so clearly the case is faulty isn’t it? She was very very unhappy during the exchange process and started to grumble as i was leaving the shop.
Called (4-5 times) the number stated on the receipt but no one picks it up. Will not recommend! One of the positive review is most probably a fake (self-submitted) one anyway.
Patronise at your own risk!
lim mary josephine
I bought a cup massager from this JF shop and in the same month it is not functioning and I went there to change but they refuse and told me they will sent for repair and will call me but they didn’t . I went to the shop 4 times and asked them why they didn’t call me but no answer ., instead they asked me another $10 to get a new one which is half the price which I refused . The girl manager threaten me she will call the police and I told her I will wait in the shop , after that she didn’t call the police . This is very bad service and was very rude and shouting at me . After that she did call the police n when the police came . I told the police that she wanted me to pay $10 more and the police says that is out of the question. After the police spoke to the manager n me , the police asked me to come back on the 27/6/23 to collect my repair item back but when I came back on the 27/6/23 they gave me a new one. Very very bad service the worst I have seen being in the wrong and still call the police . The police advised me that next time this sort of thing happen to call the police.
Dennis Goh
super poor services. sent in a tablet for repair since 27/11/23 was told by the office will get back within 3 - 5 working days. till today no news from them called their number @ 81832999 multiple times. No answers at all.
Fake number to my assumption. Never purchase anything from such shop again.
Positive Reviews
Saini Sheshank
Easy to shop and better deals and nice shopping experience and Esther from sales explained well everything about products. Must visit!!
Noor zulyani fatira Abd rahim
Thumbs up to the staff sale service Wixney and Steven.. very helpful, friendly n explained product very detail..
N today meet Ester.. i suggest my friend to buy someting also.. very helpful tq Ester 👍🏼👍🏼❤️