Location:
Quality products and services
Famous Amos at NEX continues the beloved American cookie tradition that began in Los Angeles in 1975 when talent agent Wally Amos perfected the ultimate bite-size chocolate chip cookie, bringing this iconic bakery experience to Singapore since 1983. As part of a network of 17-18 outlets island-wide, this NEX location serves as a definitive destination for cookie lovers seeking authentic American baking excellence combined with the freshness and quality that has made Famous Amos a household name. The strategic positioning within NEX provides convenient access to handmade, freshly baked cookies for customers seeking nostalgic American treats and premium bakery experiences.
The comprehensive product range features nine different varieties of delicious bite-sized Crunchy and large Soft 'N' Chewy cookies made from the finest natural ingredients and baked fresh throughout the day at the store. Beyond signature chocolate chip cookies, the menu encompasses diverse cookie flavors, muffins, brownies, and thoughtfully curated gift boxes, gift tins, gift sets, and hampers that make Famous Amos perfect for personal indulgence and special occasion gifting. Each product reflects the brand's commitment to quality ingredients, traditional baking methods, and consistent freshness that delivers the authentic American cookie experience that customers have cherished for decades.
Famous Amos NEX's convenient location within Singapore's premier suburban mall provides both in-store shopping experiences and delivery options through platforms like Foodpanda, making premium American cookies accessible for various lifestyle preferences and occasions. The aromatic bakery environment creates engaging sensory experiences where customers can witness fresh baking processes while selecting from warm, just-baked cookies that embody the brand's dedication to quality and tradition. With its combination of 48-year American baking heritage, consistent quality standards, diverse product offerings, and strategic NEX accessibility, Famous Amos continues to serve Singapore's cookie enthusiasts seeking authentic American bakery treats that celebrate both nostalgia and contemporary convenience through time-honored recipes and fresh daily preparation.
Based on 15 reviews
Out of 217 shops
Not enough ratings
WR X (Toujiang)
The product is premium with a modern store setup and a solid marketing strategy. However, the customer service is far from premium. The staff displayed a poor attitude when dealing with me. It's unfortunate that the final touchpoint failed so badly for Famous Amos. 😕🙄🤦♂️
Sam Sam
Bad service. Every question i asked, was answered with a very rude tone. Like i owe her money. I was very confused. I think if she is not happy, she should try to find other opportunity. She is making people confused and some people might get upset about her attitude. I hope she knows that she shouldnt project her negative emotional on other people. It will only look bad on herself.
Kishan
We all know the cookies are good but the service at this outlet is very subpar. Felt like she is buying cookies from me!
Tan li li janet
2 Malay girl.both not wearing gloves while trying to pour out yhe cookies from the tray into another plastic bag. And their working attitude was v unhappy, banging loud with the tray? What happened? Are they force to work or salary not pay ?
Jodie L
Update: famous amos contacted me and offered a new bag as well as to check on the cookies from the branch. Appreciate it! - I love famous amos but this branch falls short of quality and standards. I don't know what they are up to in falling short of consistency: cutting costs, being slack in something I cannot figure out. The cookies I got had a foul taste of staleness and I had to stop and consider several times. There was also a strand of hair in the bag. Hmm? Staff seem ok, not an issue of their service attitude at the store but these are terrible cookies. For $6.80. 100g. Clowning
AdventureFair
Used to be good. Now the chocolate chip cookies are dark brown and chocolate chips melted everywhere in the bag. See the freshly bought bag od cookies: can see the melted stains from outside the bag.
Mia Lin
The customer service is really bad. Seems like she got no patience when answering my questions. I only ask her can I mix flavors and she’s like pointing out two to the cookies. Then I ask her how much is 100g, she impatiently put two different flavor on the weight and look at me. Cant believe a bag of 6.8 sgd cookie can have this kind of service. Hope you can improve.
Cla T
I was redeeming my free cookies from the voucher I got from PayLah event. Counter staff asked what flavor I want, so I told her chocolate chip. She asked again in a hostile tone, which chocolate chip. It’s funny because there’s only one cookie which is chocolate chip while the rest are chocolate chip with nuts and others. But anyway, her attitude is uncalled for, if it’s because I’m redeeming for free.
Sella Genandy
Was served by Selva And Fiqa at the NEX and redeem my birthday treat so do i sign up to get some extra cookies! Thank you!!
Rani Rani
Very friendly staff and service was best. My favourite cookies.
Kim Daehyun
This new cream cheese cookie, the best, love the texture and taste. Can go for more, should've bought a few before going on my vacation 😭😭😭
Tan Chwee Leng
Superb service from Selva and Fiqa. A+++++
natalie ruth
thanks for letting me taste test the cookies when i didnt know what to get!
TJL Bryan
The service is excellent and thanks to Selva and Hnin for packing my bulk order.
SG Food Legends
Best cookies as always! Love the taste and smell!
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