Location:
Quality products and services
umisushi at NEX represents Singapore's No.1 Japanese quick-service brand, operating from #B2-40 with daily hours from 10am-10pm to serve the Serangoon community with authentic Japanese cuisine that balances traditional flavors with modern convenience. This popular Japanese restaurant has established itself as a leading destination for fresh sushi, sashimi, and comprehensive Japanese dining experiences that cater to both quick lunch needs and leisurely dinner occasions. The strategic NEX location serves as one of umisushi's key outlets across Singapore's competitive Japanese dining landscape, maintaining consistent quality and service standards that have earned recognition among local food enthusiasts.
The extensive menu showcases authentic Japanese cuisine ranging from fresh sushi and sashimi to tempura and teppanyaki dishes, complemented by variety of set meals and bento boxes designed for convenient dining experiences. The restaurant's comprehensive offerings include traditional appetizers, signature side dishes, and refreshing beverages alongside merchandise options that extend the umisushi experience beyond dining. Each dish reflects the brand's commitment to authentic Japanese preparation methods while accommodating Singapore's diverse palate preferences and dietary requirements through carefully curated ingredients and preparation techniques.
umisushi NEX's success is reflected in impressive customer satisfaction ratings of 4.8/5 with over 100 reviews, demonstrating consistent quality that keeps customers returning for reliable Japanese dining experiences. The restaurant offers both dine-in convenience and comprehensive delivery services through major platforms, making authentic Japanese cuisine accessible for various lifestyle preferences and scheduling needs. With its combination of authentic Japanese flavors, quick-service efficiency, proven customer satisfaction, and strategic NEX accessibility, umisushi continues to serve as an essential Japanese dining destination for residents and visitors seeking quality Japanese cuisine that bridges traditional authenticity with contemporary convenience and accessibility.
Based on 15 reviews
Out of 217 shops
Not enough ratings
Kohrena
Poor service and rude staff. Refuse to accept cash voucher for purchase. Ask us to contact their manager ourself. After clarify with manager, showed them manager said can. But she said supervisor on leave, so no instruction from supervisor. Ask us not to wait there, go other outlet or come back other day. Not the 1st time experience from these 2 foreign lady staff. OMG what service, rejecting business.
SH Y
Sg60 promotion. The Chicken karrage bento set. This set is super worth at only $4.90 each. 3 stars is for the pricing and bento box, 1 stars only if for the food. Pity the chicken karrage is not nice.
Y Wang
Ordered the SG60 fish fillets bento and chicken gyoza bento, chicken karaage bento was sold out. The fish fillets were small and not crispy. Gyoza was hardly warm, a common issue with bulk cooking. The sides were decent. Probably can get hotter food at the food court at the same price.
Hanson Ng
I ordered chicken karaage bento but i dont think I got one. But I was told it is. My Chicken Karaage impression is not this. I never took this kind of chicken karaage before. To me it is chicken katsu Can anyone tell me what is this?
Bella Sin
Laat time I have used the Umi Sushi Cash Voucher to buy the party platter from Nex outlet. However, recently when I wanted to use the voucher to buy the platter, the staff mentioned that they have changed boss and now they do not accept the vouchers to buy the platter. Can I ask since when did Umi change boss and when did the rule change? If it really changed, why did they not inform the customers about it or state in the terms and conditions? If it has not changed, then why is the company not training the staff properly? The staff (both Female) also asked us to contact their manager by pointing to the hiring poster but is actually the hiring manager and he has kindly told us that he will contact the supervisor about this. However, when we went back down the staff mentioned that their supervisor not here, and we wanted to sit down to consider to buy or not, they told us "sit down also no use, supervisor also not here" and asked us to go to another outlet or come back when the supervisor is here. This has happened a few times and I am reporting now as the situation has not changed. Please do not apologize for the sake of apologizing but take action and train your staff properly before allowing them to start working.
Deborah Lee
I bought takeaway sushi. As my expectation may not be usual, i cannot attest if this is normal. I came home to see zero packets of soy sauce or wasabi. I thought the bare minimal would be to provide some, and i would buy more if desired. Hence i did not check when i left the counter, only to go home to find none. Needless to say this was one lousy meal.
Leo Teo
The beef is salty. The chicken is also salty. Environment needs renovation as it looks old.
Gino Cham
The food is crap! The cutlets just tastes of dough. The curry is just a tasteless oily mess. Total waste of money and calories.
Kenny “NJS” Lee
Ordered the don salmon, a new item. Regular bowl at $14.90, I think it's a little expensive. It has curry sauce and the rice..some of it were hard
Xiao Wei
Quick service and many choices. Great for kids too.
Kayden Choo
Sushi satisfied! Really love the Tamago with Mentai as toppings.
Neo Ping
New menu for the promo again! Love the Ebi bento!
Jaslyn Lau
My visit was pleasant as it was not crowded during peak hours. During my visit, only 3 tables were occupied. Some places nearby were really packed or has a long queue. Food is decent and quite tasty, It is nice that the bento set comes with some side dishes. Date of visit: 27 Nov 2021
Sia
$4.90 bento box! (+$0.20 for takeaway)
Tan Li Ting
I’m pretty impressed with Umisushi’s collection of customary Yu Sheng and festive menu! Just take a look at the presentations! Beyond my expectations!
beef rice bowl
grilled chicken rice bowl
grilled eel rice bowl
curry chicken cutlet rice bowl
chicken & egg rice bowl
grilled chicken rice bowl
grilled chicken bowl
minced beef rice bowl
curry chicken cutlet rice bowl
chicken & egg rice bowl
grilled eel rice bowl
salmon rice bowl
grilled chicken
minced chicken and tofu
grilled mackerel
chicken cutlet
grilled chicken
stir-fried beef
grilled salmon
beef omelette hot plate
chicken omelette hot plate
smoked duck omelette
minced chicken with tofu omelette hot plate
grilled chicken with cold Japanese green tea noodles
grilled salmon with cold Japanese green tea noodles
crab stick udon
beef udon
fried tofu udon
chicken cutlet udon
cold Japanese green tea noodles
seaweed udon
grilled chicken
chicken cutlet
stir-fried beef
mackerel
grilled salmon
beef udon
curry chicken cutlet udon
23 photos