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Rating Summary

4.4

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for The Care Laundry NEX

Sony Xperia

Sony Xperia

5

Convenient location as just inside fair price market. Satisfied with the service too.

Eyren Tan

Eyren Tan

5

I sent my suit here for dry cleaning and was really impressed with the service. The staff were professional, friendly and took great care in handling the garment. My suit came back spotless, well-pressed and looking brand new. The turnaround time was quick and the price was very reasonable. Highly recommended for anyone looking for reliable and high-quality dry cleaning services!

Fairy

Fairy

5

Pricing is similar to other places. Dry cleaning of a men’s suit costs $16. Quality is good and turn around in only 3 days.

Carmen Wong

Carmen Wong

1

First, our order for item clean up was not done during collection day/ time. Second, we went to collect another day and the shop is still closed at 11am even they indicate open daily from 9am to 9pm. Lastly, washed item was not even packed in a bag and I can still see dirt on the item. I doubt if cleaning was properly done and definitely will not engage their service again. Wasting time and money. The urgent contact provided at the notice board also not contactable. What a joke. Advise the shop to improve their overall service. Counter service is friendly but not the cleaning or the overall management.

Crystal Lee

Crystal Lee

4

Dropped off stroller in the morning and picked up a clean one after work. It’s the first time I got it professionally cleaned so there were some really tough stains, but it was a good job otherwise. Affordable too!

Kristen

Kristen

1

Terrible customer experience. Wasted my time coming down to collect my item but there was no one at the booth from 9:14 am till 9:50 am. Doesn’t answer any of my calls or WhatsApp messages. Will not come back again if they cannot even respect their customer’s time. Company finally responded and said their opening time is 11 am to 9 pm which is ridiculous because the WhatsApp message to collect my order indicated 9 am to 9 pm, Google indicate their opening timing is 9 am to 9 pm, and worst, their website puts 8 am to 9 pm. Inconsistent opening hours. Engage at your own risk. Should have checked their lowest reviews on Google and Facebook first before wasting my time engaging their service.

caleb wong

caleb wong

5

Had two cardigans dry cleaned here—they came back looking and feeling like new! Fast, professional, and great care with delicate fabrics. Highly recommend!

Cindy Choong Honoré

Cindy Choong Honoré

5

Sent my tweed jacket for dry cleaning after the holidays. Jacket came back looking all clean and new. The two Malay ladies at the counter were very friendly and kind when I went for collection. Location is great too. Keep up the good service, The Care Laundry at NEX! 🥰 …

geena ang

geena ang

5

went to dry clean a tie, they were very efficient and quite well priced. the staff was very friendly and professional 10/10 would come back again

Christina

Christina

5

Service was prompt, Staff was pleasant Overall, the turnaround time could be a bit faster Fair pricing