Vince
Newly trained staff was very unengaged and barely added any vegetables. Not going to come here again
A Subway restaurant sign advertising a student special offer with a sandwich and drink.
1 / 18
A Subway restaurant...
The exterior of a Su...
A Subway sandwich ba...
A digital menu board...
Two Subway sandwiche...
A close-up of a Subw...
Two freshly made Sub...
Two bowls of soup, o...
Interior view of a S...
A Subway employee pr...
Subway employees pre...
A Subway sandwich wr...
A Subway sandwich wi...
A close-up of two to...
Interior of a Subway...
A display case fille...
A green basket fille...
A close-up shot of a...
Subway
Food
Fast Food
Location:
Quality products and services
Services
Serves dine-in
Offers kerbside pickup
Offers delivery
Subway at NEX Singapore delivers the world's leading submarine sandwich experience to Serangoon Central, representing a global commitment to fresh, healthy, and customizable fast food options. Located at #02-11 within NEX Mall and operating daily from 8:30am to 10pm, this American fast-food chain provides nutritious alternatives to traditional quick-service dining through their signature 'made fresh before your eyes' approach. With Subway's reputation for healthier fast food built on fresh ingredients, customizable options, and nutrition transparency, the NEX location serves the northeastern community with convenient access to wholesome meals that accommodate diverse dietary preferences and busy lifestyles.
The extensive menu features signature submarine sandwiches available in 6-inch or footlong portions, crafted with freshly baked bread varieties and unlimited vegetable toppings, alongside deli-style sandwiches, wraps, and fresh salads. Health-conscious options include the Black Forest Ham sandwich with under 300 calories, No Bready Bowls for lower-carb alternatives, and lean protein choices like grilled chicken and turkey that provide superior nutritional profiles compared to traditional fast-food offerings. The current Everyday Value Meal promotion offers a 6-inch sub, cookie, and drink for just .80, making healthy eating accessible and affordable for students, families, and working professionals throughout Serangoon Central.
The strategic NEX Mall location provides convenient access to Subway's healthy fast-food options while customers shop, work, or explore the mall's diverse offerings. With delivery services available through platforms like FoodPanda and the flexibility to completely customize each order, Subway NEX accommodates both dine-in and takeaway preferences for busy lifestyles. The restaurant's commitment to fresh preparation, extensive vegetable selections, and calorie-conscious options makes it an ideal choice for health-aware consumers seeking nutritious alternatives to traditional fast food without sacrificing convenience or flavor in Singapore's largest suburban shopping destination.
Operating Hours
Open
Closes in 12h 12m
Monday
8:30 AM - 10 PM
Tuesday
8:30 AM - 10 PM
Wednesday
8:30 AM - 10 PM
Thursday
8:30 AM - 10 PM
Friday
8:30 AM - 10 PM
Saturday
8:30 AM - 10 PM
Sunday
(Today)
8:30 AM - 10 PM
Price Distribution
$1–10
47%
$10–20
37%
$20–30
16%
Overall Rating
2.4
/
5
Based on 15 reviews
Mall Ranking
#210
Out of 217 shops
Category Ranking
Not enough ratings
Negative Reviews
GERALDINE PONCE
Same as other subway branches.
Ariel G.
0 stars for service. The female staff, Afiqah, displayed atrociously poor attitude when serving my order. I had to ask for extra veggies several times - that's how little veggies she gave for my salad. All the while she gave a black face. If Subway understands that customer satisfaction directly impacts their business success, then maybe we can see them buck up on hiring decent staff instead of rude, entitled ones. This is not the first time I've encountered unbelievably poor service at Subway.
Natasha Low
Went down to the outlet with my bf. He ordered his meal and the lady server named Dewi was asking me what about you? I raised my hand signalling her to wait. Lady here gave me a side eye. Attitude was more sour than the pickle u guys serve. Mood and day being ruined. Ended up not ordering a proper meal thanks to Dewi. I understand ppl have bad days and if you’re working front line this shouldn’t be the attitude. I also see that this is probably the reason why it’s lunch time yet there’s no crowd here.
TH Lim
Ultimate combo? More like ultimate sadness 😂Look at the amount of fries they gave. Laughable at best. They gave more ketchup then fries. I ask "is that all the fries?" They promply replied me "yes correct 90g only". Overall i dont reccomend getting this combo unless you you have too much money to spend.
SJ
The staff at the counter was very nice but the aunty cleaning the place was awful. She kept chasing us away even when I haven't finished my food. She claimed there were no more seats, but there was at least 3 other empty tables. She chased us away 3 times in 5 minutes intervals. I thought it was an unpleasant experience. If the restaurant was full I would understand but there were many empty seats. I'm not sure why. So I ended up bringing my half eaten sandwich and cookie home.
Wong Sze Jin
Terrible subway branch in SG, the male (with glasses) cashier overcharged me. I was ordered 2 chicken BLT with meal sets and the actual price supposedly is $13 ($6.50 per set), but the cashier charged me at $21.20 and after I made my payment and I only realised he charged me at the wrong item with wrong price, I showed it to him that my paper wrap was written BLT, he just told me that he followed whatever it’s written on the paper wrap. From the paper wrap (photo attached) and the food content itself, apparently it’s chicken BLT, not BMT. Lousiest branch in SG and I swear I won’t spend a penny on Subway anymore.
Tan Ter Ren
Would have given 0 star if it is possible. Customer service wasn't very good, staff looked like they didn't want to work but they were polite. Bread was cold and stale even though it was heated up in the oven, not sure if oven is even working.. taste of food was mehh. Worse was the cookie, it was mushy and it came with what looks like a bite mark. How can a factory made cookie be so bad..
Ruben LM
Beware of dishonest practices! I ordered a small chicken teriyaki sandwich with extra of mixed salami and peperoni. By right this should be 7.90 plus 3.20. Upon checkout they charge me a Spicy Italian Sandwich $8.40 plus extra chicken terijaki 3.20. Mind Spicy Italian goes with cheese and I didn't even ordered cheese. Upon complain they said the checkout machine automatically charges the most expensive price and they cannot do anything about it. Upon making the sandwich the lady only told me the salami "will be considered extra meat". which eventually was false. As I said this is a dishonest place, I can believe a huge company needs to go to the extend to steal (yes, steal) 50 cent from an ex-regular clients. A complain to corporate office should follow this. At the end of the receipt are the names of the workers and manager.
Shaun Kee
Ordered a Tuna sub takeaway on 13th May afternoon at around 2pm. Unfortunately I started vomiting and diarrhea in the evening. Had to go see a doctor to alleviate the symptoms is confirmed that I have food poisoning. I did not had anything after that subway meal on 13th May so I am sure it is from the subway I had I strongly urged Subway team to do something about the hygiene
Mei
New chilli crab Subway - $13.9
Positive Reviews
Viv Lor
I've been a long-time customer at this Subway outlet at NEX, consistently purchasing my dinner sandwiches here for years. I truly appreciate the hard work and dedication of all the staff members. While some might not always have a smile, I believe they are genuinely focused on serving each customer's unique order correctly and efficiently, which can be a challenging task given the variety of ingredients. It's not an easy job, especially standing for long hours, and I commend them for their effort. The staff here truly use their heart, eyes, hands, and legs to serve us. Regarding the specific comment about Afiqah, I believe sometimes initial impressions can be like a weather forecast – it might predict rain, but then the sun comes out. Our characters, like the weather, can vary. I hope customers can understand that everyone has their moments, and overall, the team at Subway NEX does a commendable job. Thank you to all the staff, especially the new trainers and those like Afiqah, for their continued service!
L
Fast and efficient service at subway nex . However should encourage the staff to give larger serving of ingredients as it felt like he was very unwilling to give more slices of carrots / beetroots especially when people buy footlong and prefer larger serving of ingredients to go with the bread 🙏🙏
Mh Beh
Well its a Subway, pretty standard. BUT, it was amazing how diligent and dedicated the workers are to making a simple sandwich! Although they are understaffed, but both worked in great teamwork and helped each other to carefully make each piece of sandwich despite the queues and pressure. Massive shoutout to the great service of Afiqah (just a trainee) and Su liang!! I hope the managers are acknowledges their great work here.
Rachel
I would like to compliment Ms Karen who served me. I was buying a sandwich for a friend and Ms Karen approached me. I was actually looking for the meatball one but I realised that it wasn’t on the menu. I asked Ms Karen about the chicken chorizo. She was very honest and she said she has never tried it but she got positive feedback from customers so I bought it. I loved her attitude as she is so happy, cheerful and polite. I think I heard about 20 thank yous from her for that short period of time. On top of that, the sub includes a free cookie and a drink. I asked Ms Karen to recommend the most popular cookie with customers and she did it happily. Ms Karen is a breath of fresh air! However, can I recommend that Subway allow their staff to try all the different flavours, sauces, etc so that the staff can offer another level of experience for their customers. Not very impressed with the menu selection. Hope Subway will bring back the meatballs.
Write a Review
Our Menu
Menu Images
Menu Highlights
Subs
SHREDDED CHICKEN CUTLET
$7.90SHREDDED CHICKEN CUTLET
$12.30BIG CHICKEN
$7.20BIG CHICKEN
$11.30SPICY BEEF STEAK
$7.70SPICY BEEF STEAK
$12.10Wraps
TUNA
$6.20MEATBALL MARINARA
$7.40SPICY ITALIAN
$7.40ROASTED CHICKEN BREAST
$7.30ROAST BEEF
$8.30Salads
CHICKEN HAM
$7.40VEGGIE DELUXE
$7.40Flatbreads
EGG MAYO
$6.10SUBWAY MELT
$8.20COLD CUT TRIO
$7.40SUBWAY CLUB
$8.20SUBWAY CLUB
$12.30Drinks
FLAVOURED DRINK
$3.00BOTTLED WATER
$2.50BOTTLED JUICE
$3.0012 PACKS
$12.00BOTTLED WATER
$2.50LATTE
$3.50CAPPUCCINO
$3.50LATTE CAPPUCCINO
$3.50Sides & Extras
COOKIE
$1.50COOKIE
$2.50COOKIE
$3.50ADD SOUP
$3.50ADD AVOCADO
$1.50ADD CHEESE
$1.00ADD BACON
$1.50
Menu Highlights
Cookies
OATMEAL RAISIN
BANDUNG COOKIE
$1.70 per pieceTry one today!
WHITE CHOCOLATE MACADAMIA
DOUBLE CHOCOLATE CHIP
Photo Gallery
18 photos