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Rating Summary

2.3

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for Standard Chartered Bank ATM NEX

Fui Fah Ho

Fui Fah Ho

1

The credit card hotline can never get thru, tried at least 5 times.. Very frustrated will cancel the credit card as concern if there problem oversea with card cannot get help.. Had to go to the bank personally to resolve password issue

Jean Chay

Jean Chay

1

Terrible. There was no queue but still waited 20 mins before a person walked up to the counter to serve me. What the heck they doing in the breakroom?? Then the process of reactivating an esaver account took over 40 minutes. Such a simple task why need to take so long?? Terrible. I will not bank with them again. You just lost a customer.

Lily Li

Lily Li

5

The registration counter staff is very attentive and helpful. My issue settled within 15 mins. Thumbs up!

Thamaraiselvam T

Thamaraiselvam T

5

Surprised to see that bank open Sunday too. Very smooth experience for credit card repayment. Receptionist assisted for all my questions calmly and kindly. counter process was very smooth and quick.

Hui Wyn Ong

Hui Wyn Ong

5

Visited the branch on a Sunday afternoon as we couldn't solve the issue online or through the hotline. The security uncle at the ticket issuing counter was helpful. Immediately after getting the ticket, it was our turn. Ms Foong, the officer helping us, was friendly and clear in her explanation. We left the branch, with the problem solved, within 15 min.