Had good experiences with this shop in the past. Unfortunately, my recent visit was very disappointing due to the poor attitude of Calvin, whose manner was dismissive and disrespectful.
Positive Reviews
Chua Wei Xuan Glennon
Was served by Calvin Lee during my visit few days back at Lee Hwa NEX, he was very knowledgeable about diamond and is super patient too! Answered all my doubts and wasn’t pushy at all throughout his whole sales presentation! Good Job Calvin! 👍🏻 …
Akhbar Shah
Yeap Xiao Ting service is extraordinary ! She is so patience with me on my purchases! I will definitely will visit LEE HWA Jewellery for her!
Xx P
Agnes Ong was friendly and helpful when we needed to choose our sidianjin. She helped us search for the designs that we liked from the online shop to try and see if they were suitable.
Andrew Sam
I was served by Xiao Ting and her colleague , Kim at Nex mall , who are very patient and friendly. Thanks for the wonderful service rendered ! Cheers
I Chu
I have always gone to Lee Hwa for very nice gold designs. Xiao Ting at Nex outlet was super patient even though i took a long time to choose the earrings. She checked price of many pairs to suit my budget. Thanks to her I managed to get what i wanted. Very satisfied! Keep up the good job.
Patrick Tan
Very good customer service from Miss Agnes ong and a wide range of choice for rings and jewellery
Greentea Flower
The sales lady are very friendly and they show us few wedding ring which we give them a budget. If u need any jewellery I recommend to come over.Below is the wedding ring we brought at Nex shopping mall
Jerry Purple
Calvin at nex is very friendly and introduced to the design close to what I want. Very patience too, don't mind me walking everywhere around the shop and explained very nicely too, very recommended!!~
Aiden-MY Device01
Gary and Xiao Ting @ Lee Hwa Serangoon NEX Mall, served us well, very pleasant experience! Went back another time in a span of two weeks, purchased few items from them.
Value for money, tip top service ;)
Mel Cyl
Xiao Ting & Kim from Lee Hwa Jewelry NEX branch were very helpful, making the shopping & purchasing experience very pleasent. Thank you! Highly recommended.
Suchanart Khaosa-ard
Good service, ms. Agnew very kind and polite ❤️
Charlene Star Alarcos - Brillantes
We had a wonderful experience selecting our wedding bands at Lee Hwa (NEX Branch). Kim was especially helpful, guiding us patiently and knowledgeably throughout the process. We also truly appreciated the assistance from Gary and Xiao Ting, who made the entire journey even more enjoyable.
Highly recommended – the team really knows how to suggest the perfect pieces based on your preferences, making the whole experience smooth and memorable.
Livian Chung
thank you so much to george tan for the awesome service when i was getting a pair of earrings. super respectful in answering my questions and giving advice to which one suited me more, not pressuring me to buy the most expensive one. give this man a raise!!
TianCi Ooi
Was assisted by Kim for our purchase, she was patient with our questions and not pushy at all. Both my girlfriend and myself felt comfortable throughout the process, as Kim offered professional views on the options available. She even offered to transfer another diamond from other stores for our viewing without any commitment or obligation.
We made the purchase on our second visit after seeing the stone that was brought to Nex just for our viewing. Both my girlfriend and I was very satisfied with the experience at Lee Hwa @ Nex and the service provided by Kim. We would be back for our wedding bands in the near future!