Reviews for Hair Inn

Caitlinlei Robles

August 24, 2025

5

Phoebe from Hair Inn Nex was an excellent stylist! Been here a couple times and regularly get my haircut here, but she stood out when I asked for a specific haircut. Because my hair is straight and quite flat, she also showed me how i can style and add more volume to my hair on my own at home :) Appreciate it, love my new do!

TANSH

August 24, 2025

1

Had a very bad experience with manager at nex outlet on handing query on miscommunication on price issue. Instead of checking on the wrong information given by their staff, he told customer it is like that hence you need to accept, not our problem, keep insisting you need to accept the situation and not put effort to investigate the issue. Instead I will advise as a management level staff, it is not about money but make it a priority to avoid miscommunication and accepting feedback from the customer to better your service? I will not recommend for customer to sign any package due to misexpectation on service level by manager at outlet. Will try to finish and move on to other hair saloon. I am unsure if this manager has any real management skill other than his haircut skill. I mentioned that I will have to leave a bad review online and warn my friends and family. He said go ahead lor with a don’t care altitude face and rolled his eyes. I am not sure if you business owner you will treat your customer like that, hiring such staff to handle your store management . The manager is a tall male with backcomb dyed brown hairs, he scare he will ask boss to call me, not sure it will happens, I will see. Sign package at this place at your own care... high price for bad services.

theCircusDragon

August 24, 2025

5

Was looking to get my hair cut short because of the mad weather and noticed this place. Well priced hair cut and staff were friendly despite having a busy day (sat me down and even made me a drink while I waited! That was my bad, I came early hurhur). Tommy was excellent and experienced and my haircut turned out just as I had hoped. Thank you, guys!

Jewlynn Jewlynn

August 24, 2025

1

One word. HORRENDOUS. I had made a prior appointment with hairstylist Willis and when I arrived at the salon, I was asked to take any empty seat to wait for “awhile” (they said). 45 minutes passed, 3-4 hairstylists sat at the reception area chatting and giggling among themselves, using phones, even the hairstylist himself (Willis) who was busy with another customer did not seem to acknowledge me as his customer. Thinking that he would be ending his work with that customer soon, I waited patiently. And I finally stood up and left the salon with huge disappointment despite leaving behind a $500 credit package. At other salons, staff would have attended to me while I am waiting for the stylist. Simple procedures like hair wash, hair drying would have been performed even before the stylist attends to me. I thought teamwork makes the dreamwork. Sadly, HAIR INN at Serangoon NEX doesn’t have that. Not even basic courtesy to communicate with the customers about what their needs were. I am absolutely disappointed with the service at HAIR INN (Serangoon NEX) and I advise anyone to think thrice and thrice before spending their money there. #horribleexperience #notworthit #teamworkzero #atyourownriskplease

T J Y

August 24, 2025

1

High Class budget hair salon that costs a few times of budget price point.