Reviews for Gong Yuan Ma La Tang 宫源麻辣烫 Serangoon NEX
イネズ
3
Food selection was limited and the beef was extremely tough. I ordered the fried egg and it was a real letdown, just oily and nothing else. The signature mala soup was underwhelming in both flavour and quality. Service was practically non-existent as everything was self-service. Not a place I’d return to.
Felicia Seet
5
Always enjoy a good bowl of customizable mala soup here! Choose your own ingredients and spice level. Reasonably priced and really delicious!
CMY11
1
Ask for normal stir fried mala, staff recommended the sesame dressing mala and it was very thick, jelat. Do not recommend.
dominic tan
5
Have always been loving this. The soup base is nice and flavorful. The choice of ingredients is also very fresh in this branch
reign
1
Are y’all freaking serious?
Dabao home mala tang to heat it up at home for supper. Ate almost half of it to pull out 2 strands of hair from my mouth. I know it’s not my hair because I have waist long hair and my hair was bundled up throughout. I decided to throw what’s left because who knows how many strands are in the bowl. Now I’m thinking whether I’ve swallowed any. DISGUSTING, i still can’t get the feeling of me pulling out hair from my mouth out of my head. 🤮🤮🤮
Yee Yee
4
Dinner time is peak hour, long q. Maybe the staff can help to arrange. Some customers 2 pax but holding 4 seats. Mala soup, I worried too spicy so choose medium spicy, 🍲 taste not bad. But the longer u eat, the soup spicy taste level up. So far, I have tried tomato & mala soup, both soup flavourful. The thin slices meat should be separate to ensure it fully cooked.
Take note: Min order 280g per bowl. Good thing is the digital weight is on the counter. Customer can see it and can check whether achieve the min weight requirement.
(Past experience with another similar restaurant, my friend pass thru a long q until her turn then she was asked to add more because she has not achieve min weight. 🤭 That one, their digital weight at the cashier counter and hide under the top of the table)
Alvin Chen
5
Love their rich, tangy tomato soup base. flavourful without being too heavy! Perfect with fresh ingredients like handmade noodles, tofu, and sliced beef. My go-to for a comforting, non-spicy mala fix.
Ed
3
Food is ok
Service is slow
Feeling very thirsty after meal
Good for individuals who want to occupy a big table during peak hours.
In the first 20 minutes we were there only 1 order came out from the kitchen and there were empty tables/ takeaway orders. The cook was busy on the phone.
Service staff does not manage the queue, customers walk in and choose their seats.
Seems to be fixed price for all items on the counter.
destinee lim
1
serving raw meat to customers?? asked the cook to heat it up again but she refused as she said it was “already cooked” absolutely terrible experience.
Lo'vyn Lai
3
𝙁𝙤𝙤𝙙:
This eatery doesn't quite measure up to other similar places in terms of quality. The selection is limited, and the ingredients don't taste as fresh. The soup is particularly disappointing—very diluted and lacking in flavour.
The condiments always seem to run out, and even when you request a top-up, they will just say that they have run out.
Despite all these, I eat here often because it allows me to eat more vegetables.
𝙎𝙚𝙧𝙫𝙞𝙘𝙚:
I've interacted with different staff over the years, and sadly, the service has been consistently unfriendly. If you don't hit the 300g minimum, the staff curtly says, "not enough," often with a frown. Sometimes, I combine with my husband's order to meet the weight, we received the same little amount of soup despite double the amount of ingredients picked. On requesting additional soup, responses varied from grudgingly handing over a small bowl to outright refusal, again with an unfriendly attitude.
If you don't specify otherwise, they boil everything, including fried items like wontons, which then turn soggy and fall apart. Even when you request frying, they fry and then toss the fried items back into the soup. They do not accept requests to separate out the fried items.
On one occasion when we visited in the evening, the staff kept reminding us they were closing—45 minutes before the actual closing time—even though we were already halfway through our food.
𝘼𝙩𝙢𝙤𝙨𝙥𝙝𝙚𝙧𝙚:
The place is clean and usually has enough seating. Located in NEX, it is highly accessible too.