Bought 3 pairs of slippers at Crocs-NEX today, sales staff named by Lee Hua was very polite and patient to help me mix and match all 3 pairs of shoe charms, very satisfied with her service, THUMBS UP!!!
Wendy Chong
5
Hani was very helpful and attentive during my shoe purchase. I’m really pleased with her service.
Tiffany Boogaloo
5
Went into the shop with no expectations but came out pleasantly impressed with great customer service by Lee Hua ! Her knowledge of the shop products was very helpful and beneficial to us making our final decision in which shoes to buy, and she prioritised comfort level over the aesthetic of the shoes when recommending them to us.
Her experience and creativity also helped us in the choosing and designing of jibbitz for the shoes we chose and she was good at recommending jibbitz that fit the style of the shoes we bought.
Thank you Lee Hua for outstanding service, your friendly smile and welcoming presence, my mum and I had a good time there. ☺️✨🙏
Emily Loh
5
I initially visited Crocs at Nex to check out the jibbitz placement ideas since I had bought a few online and wasn't sure how to style them on my Crocs.
Jocelyn, the Sales Associate who assisted me, was incredibly cheerful and helpful. She patiently showed me how to easily decorate my current Mega Crush Clogs, and even came up with some creative jibbitz arrangements that looked amazing!
She also recommended the Stomp Mary Jane, which I wasn't sure about at first. But after trying it on, I was completely sold-it's so pretty and sweet! Jocelyn's recommendations and her friendly, creative assistance really made my shopping experience a delightful one. Thank you, Jocelyn, for your amazing service and for helping me style my Crocs so beautifully!
Fraghan han
5
Have been passing by Crocs for the longest time and finally decided to dive in to join the trend. Staff are friendly and helpful. Left the designing of my crocs to Lee Hwa and she did a wonderful job. She is able to visualise quickly and offer good suggestions for pairing.
Revisited today again as I wanted to see if there are suitable new Jibbitz that I can add on to my current crocs. And once again, Lee Hwa did a wonderful job!
My experience with Crocs Nex staff has been constant and wonderful and I’m glad to cross path with Lee Hwa and her team during my visits.
Believe Chua HM
5
I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Hanna at your Serangoon NEX Crocs store. During my recent visit, Hanna's professionalism, attentiveness, and friendly demeanor truly stood out. Her product knowledge and willingness to assist me in finding the perfect pair of shoes made my shopping experience enjoyable and memorable. Hanna's dedication to ensuring customer satisfaction is commendable and reflects positively on your store.
I believe that employees like Hanna are a true asset to your team, and her exceptional customer service skills have undoubtedly left a lasting impression on me.
Ivy Heng
5
Lee Hua was very patient with my purchase and entertained very well to my requests. Very satisfied with the purchase and service provided. Deeply appreciate the prompt customer service.
Wendy Chow
5
We bought a pair of crocs on 3 Feb at 7pm at Nex branch. The 2 sales ladies were so helpful with excellent service. We didn't get their names. Its hard to find such good retail staff, we appreciate the positive experience. Thanks!
Yingmin Hang
5
Hani and Hana really helpful. They make me feel comfortable shopping in the nex outlet. keep up the good work! You both were amazing!
Zack Poh
5
I would like to thanks Hani and Lee Hua in nex crocs outlet for providing very good customer service. Super friendly and cheerful soul.thank you for the patience to help my mum to fix and match the jibbit in her shoe. love the geometric shoe. :)