Reviews for COLD STORAGE

Zonnie

August 24, 2025

5

Great selection of food at the fresh counter. Salad is good and reasonably priced. Quite a bit of queue at peak dinner time but everything moved relatively quick

Bernard Boo

August 24, 2025

2

I recently had two disappointing experiences at Cold Storage Nex. First, I tried to use a valid voucher, but neither the staff nor the manager could process it due to system issues. The manager didn't know how to handle the problem, leaving me unable to use the voucher. On a separate visit, the store was completely unattended, and the self-checkout machines were unavailable. It seemed the manager had taken a break, leaving no staff on duty, which is unacceptable for a 24-hour store. Cold Storage should ensure better management and consistent service.

CS

August 24, 2025

5

I recently lost a watch of sentimental value at Cold Storage @ Nex. Upon returning the next day, a male cashier helped to check the lost and found cupboard but couldn’t find it. would like to thank him for promptly helping to check the lost and found items. Then, another lady cashier/ sales staff by the name of Alice, came forward and upon telling her of my lost watch, she inquired when and where I had dropped it. She took care to take down my name and mobile number in case the watch was found. Her calmness, patience, concern and willingness to help put me at ease. Later in the afternoon she called me and informed me that she had found a watch. She further inquired some specifics about the watch such as the shape and brand and asked me to come to the supermarket to confirm if it was mine. Upon my arrival, I was delighted to find that it was indeed my watch. She explained that she had discovered it while cleaning and packing the grocery baskets. I am deeply impressed by her hard work, responsibility, and customer-friendly attitude. Her efforts went above and beyond what I expected and I am grateful for her assistance.

S A

August 24, 2025

5

It’s raw fish inside coated to make it crispy! After 30mins oven, fish tasted fresh & juicy. Crust is very crispy and flavouring tasted nice! Salmon croquette is very nice with good texture to the bite!

Joanne Lim

August 24, 2025

1

The worst experience outlet of cold storage nex in singapore Suggest not to shop at this outlet