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Rating Summary

3.5

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Châteraisé - NEX

Alex

Alex

1

Ordered crepe cake but gave us normal cake instead. Tried to ask the shop person that packed wrongly to exchange to the correct one but they say we took already took the box and cannot be exchanged. Bad service, won't be visiting this outlet anymore.

Yong Chieh Gooi

Yong Chieh Gooi

4

Love the cakes as these are not too sweet, and especially creamy and soft. Prices on the high end but it’s standard across the chain. This outlet is located a bit obscure area so make sure you check out the entire area before giving up 😂

Boromir Boromir

Boromir Boromir

5

Wow, these people know how to present a very enticing image of their product and brand. Exceptional world class service from the minute you step to the corded area in front of the glass case.. packaging of the products is well thought out. Purchased a slice of zebra cake which was placed in a very nice box on top of a greeted proof cake holder which has a very small ice pack placed underneath, then wrapped in bakers clear plastic to help keep the shape...this product was on sale for under $5...incredible flavor and texture.. Purchased 3 other items that were also presented very well and tasted Amazing..you got to go here The only item I didn't photograph was the zebra cake.... Enjoy

Dee

Dee

5

Just dropped in for the umpteenth time to grab a whole birthday cake. Thought I’d take some time to say our experience here has always been great - service staff who seem to really find purpose in their job, being part of making celebrations joyful, and accommodating as far as they can. Not to mention of course that the quality of the cakes and their delicious cream are reliably good. To the 2 service staff there this morning and countless others before, thanks again 🎂

K Tan

K Tan

4

We’ve always been biased toward Châteraisé cakes, pastries, and especially their ice cream. Their products are never overly sweet, always taste fresh, and are consistently high in quality. Prices are reasonable too. It’s our family’s go-to place whenever we’re craving sweets or celebrating with cakes.