Gary Ng
Polite staff and quite chill. Good burger as always, my girl loves the onion rings.
15 reviews
Gary Ng
Polite staff and quite chill. Good burger as always, my girl loves the onion rings.
emily ng
Wonderful Birthday Party Experience – Thank You Burger King & Netty! We recently celebrated my child’s birthday at Burger King, and it was such a fantastic experience! I want to give a special thank you to Netty and the amazing crew who went out of their way to make the day extra special. Netty was in close contact with me throughout the planning and was incredibly helpful, kind, and organized. She made everything so easy and smooth, from coordinating the setup to helping plan fun games that the kids absolutely loved. Her warmth and attention to detail really stood out. What touched me most was the surprise gift they prepared for my child – such a thoughtful gesture that brought a big smile to their face. The team also helped guide the kids through the activities and photo sessions, so we could capture beautiful memories without stress. Thank you, Netty and the whole Burger King team, for your amazing support and for creating a joyful, memorable birthday celebration. Highly recommended for any parent looking to host a stress-free and fun kids’ party!
Khajit
The food is really good however there was an employee called aimran being very rude. I saw him speaking really rudely to people and was ignoring people who tried to order and ask him something. I even saw someone waiting for 30 min just to order their food.
Merly Sitjar
The staff are hospitable. Thanks to Ms Cathy for assisting us in our orders. She was patient in taking our orders and suggested the new peoduct which make us try something new in Burger King. Thank you for always giving us the best service.
fairRa Yohan
I love the new look of the shop. The food was served within reasonable time despite many orders. Good to see the crew are communicating well so the orders is served fast. Keep it up.
Rymond Lim
The service counter staff are friendly with a little waiting to take orders. They are very helpful to serve and picking our orders. It was not crowded in the morning. Can have a good chat time with friends at the place with ease. Food is not a big portion for a local size. The place is relatively clean and nicely maintained.
Yvonne Tay
To start with, I waited about 10 mins before my order was taken by the grouchy looking in-charge. (I wanted to be sure of getting my hands on the preferred Smurf toy rather than keying in my order via the ordering platform). Anyway,my coffee and lukewarm fries were already on the tray, short of the cheeseburger. The lady manning the burger station was taking her own sweet time, pulling out her trays of burgers and pies here and there and still didn’t make my burger! When she did, my fries were already cold. This is terrible.. Frankly the incharge was laissez-faire so it’s no wonder the team is unmotivated. I don’t see smiling faces unlike the team at Woodleigh. Anyway, I won’t be coming to Nex for my BK fix.
Ken Peh
First time here on a Saturday evening. Very bad experience. Here's what happened: Reached here at about 5:43pm, not many customers within. I placed my orders successfully at 5:46pm. Waited for nearly 15 minutes to my order but the number is not moving. Went to the counter to enquire and was greeted with a "Oh, 我现在帮你做”. OMG I thought, obviously you guys miss my order completely! If I hadn't asked, does it mean I'll be waiting for my order forever!? What a bad service I thought... And to cap it off, there are really not many customers at that point of time. If they can mess up orders despite not piling up the backlog, I can't imagine when they are full house. Seriously BK, you are facing very stiff competition with the players in the Singapore market, Buck Up please and pull up your socks fast. P.S. Oh and yes, the gentleman who seems like the supervisor at the counter is not wearing a cap, which he is supposed to because he went to the kitchen too.
Marcus Tsai
I recently visited Burger King and had a frustrating experience. I placed a simple order for cheese fries, expecting a quick bite, but it took nearly half an hour to get my food. I understand that some delays can happen, but this seemed excessive for such a straightforward order. The fries themselves were decent, but the long wait definitely put a damper on the experience. I hope they can improve on their speed, especially for simple orders like mine. Definitely not the best visit.
Viv Lor
⭐ Review for Burger King Nex Outlet As a frequent visitor to Burger King at Nex, I’d like to shine a spotlight on the exceptional service I’ve consistently received. This outlet truly exemplifies dedication and customer care. Special mention goes to Cristina, whose attentiveness and warm demeanor make each visit feel welcoming. Despite handling multiple responsibilities, she always greets customers with a genuine smile and never hesitates to keep us informed—even when orders may take a little longer. Her proactive communication and cheerful attitude really enhance the dining experience. In the kitchen, I’ve noticed Gia, whose speed and efficiency are impressive. It’s clear she takes pride in minimizing wait times for customers, moving with purpose and care to ensure that every order is accurate and timely. Her dedication shows in her every movement. The entire team deserves immense praise. Standing and working tirelessly through the day—using their hands, feet, eyes, and minds—they remain alert and focused. It’s not just about serving fast food; it’s about heartfelt service that makes people feel valued. Thank you, Burger King Nex staff, for your hard work, passion, and consistency. You turn a simple meal into a pleasant experience, every time.