I had the pleasure of being treated by May Chai, my hair and scalp consultant, and I must say – she is truly exceptional at what she does. From the very first session, her cheerful personality and professional approach instantly made me feel comfortable and well taken care of. Her expertise is clear, and she takes the time to explain everything in detail, ensuring I understand my scalp condition and the treatment process.
What sets May apart is not just her skill, but the genuine connection she builds with her clients. You can tell she really cares. She's reliable, warm, and consistently goes the extra mile to make sure each visit is a positive experience.
I'm incredibly happy with the results and the overall service. It’s rare to find someone so passionate and dedicated in their field. I would definitely come back again, and I highly recommend her to anyone looking for expert scalp care.
Dana Sundari
3
I visited 101 Beijing for my first trial hair treatment to tackle my dandruff problem. The consultant was friendly and cheerful, which made the experience pleasant. However, the initial consultation was quite long and very technical — a lot of information about my scalp was explained, but I honestly didn’t really understand most of it.
After the treatment, they explained the packages they offer. I found the prices relatively high and not within my budget — even after a 50% discount, the packages were close to $3,000. In the end, I decided to just buy their shampoo and conditioner instead.
If you’re keen to try it out, do be prepared to spend quite a bit if you plan to sign up for their packages. Of course, it depends on how severe your hair or scalp issues are. Personally, I went mainly because of dandruff — otherwise, my hair is perfectly fine.
Overall, it was an okay first trial. Friendly staff, but the packages may not suit everyone’s budget.
Harold Ong
5
Visited nex outlet on 31 July. May Chai was assigned as my hair consultant. When I saw here the first time I have a feeling that she is going to be a good consultant. Indeed it was true. She slowly explain and making sure her customers understands. During the treatment, she also make sure that I was okay and check if i need any more refreshment. Her overall service was very good. Definitely will recommend her to my friends
Justin Tan
5
Mandy’s consultation was clear and transparent. She addressed and targetted my hair concerns with the recommended treatment for me.
Yie Sze’s skilfully provided the hair treatment and explain all the treatments and hair tonic used which I find it was useful.
Overall, it was a great experience.
Claire Leong
5
Great service today. Staff Lai Ming was very professional and knowledgeable about his work. He even provided me with many useful tips to maintain my hair & scalp health.
He is very patient and attention to details.
Lena
5
The people working here are very nice and thorough when they do the scalp treatment. Their product smells nice and your head will feel lighter after the session due to the head massage they provide. They also provide refreshments like tea and nuts.
Kiruthi Krishna
5
The consultation is very good. Special appreciation to Ms.May Chai. Her explanation about my hair condition and about my hair care was explained to me so well...very friendly and kind too. The service is very good. I'll suggest 101 Beijing hair consultancy to my friends too..
Jillian Tan
5
Lai Ming did my head massage today and it was super comfortable. He is very skilled in pressing the right accu-points and highly recommend him if you're feeling tension in your head. Mandy was also very nice and friendly in offering professional advice. :) thank you for the relaxing treatment!
sakthi priya
5
Thank you for this amazing experience. The staffs were so nice to me and good with hospitality. Especially, yie sze was a good consultant and she explained everything well in detail. And I had good message experience.
jing yuan Lim
5
I recently had a few sessions of scalp treatment with massage, and I couldn’t be happier with the experience. The therapist(LaiMing)was incredibly professional and attentive, making sure I was comfortable throughout the entire session. The massage itself was deeply relaxing and really helped relieve tension.
After the treatment, my scalp felt refreshed and balanced, and my hair seemed healthier and more manageable. I appreciated how my consultant(LiHong) took the time to explain the benefits and gave personalized tips for maintaining scalp health at home.
Overall, it was a wonderful experience, and I highly recommend this scalp treatment and therapist to anyone looking to improve their scalp and hair health while enjoying a calming, rejuvenating session.