Reviews for StarHub Nex

PlanetLightWorker

August 24, 2025

1

Visited the shop on Mon, 24 Feb 2025 in late afternoon. The Samsung lady promoter was more interested in looking at her own mobile instead of serving me. She moved away from me and even after she was done with her mobile, she still didn’t want to serve. Please improve.

QBB xx LSM

August 24, 2025

5

16.2.2025 7 pm Sunday. We were so glad to be served by Henry to port over my old parents' mobile, broadband and TV to Starhub. He explained the packages, pricing and processes clearly ( and he was also very considerate and kind to my old dad). Thanks to Henry we got things sorted out with minimum fuss and with a smile. Great experience!

Chriz Juin

August 24, 2025

5

Had an amazing experience at StarHub Nex, all thanks to JClua Jacqueline Lua! From the moment I stepped in, she was incredibly patient, professional, and knowledgeable. She took the time to explain every detail clearly, making sure I fully understood my options without feeling rushed. What stood out the most was her patience—no matter how many questions I had, she answered them with a smile and genuine willingness to help. It’s rare to find such dedicated customer service these days, and Jacqueline truly sets the standard. If you ever need assistance at StarHub Nex, look for her—you won’t be disappointed!

Leonis Minoris

August 24, 2025

5

Pleasant experience at NEX starhub with SA KY LOO. Went to port in from other telco. 15person infront of my queue number but waiting time is less than 30mins. Acceptable waiting time. Queue number call by SA instead have large display on screen, which i think can be improve. You will get notification from Starhub your queue number will be call soon, so you can walk around if your number is far away. Overall great and smooth transaction.

Mae Nova

August 24, 2025

5

Came to close plan, got served immediately, and took just a few minutes! Compared to previous experiences, this has been really great!