Date: 24th July 2025.
Dear Sir/Madam
I like to placed a record for your front Duty service staffs.
(1) Chinese Lady Ms Linda.
(2) Malay Ladies
From Company Auntie Anne's at NEX Shopping Mall. All who served me with a high level of attentiveness, friendly. Coustesy and professionalism when I often order hot dogs breads. I feel so relieved that your (3) Ladies Staffs can remember my name Adrian William and even called me by wishing me good morning Adrian. Wonderful Days. All (3) Service staff are excellent services and by remember customers name is very important role's. WELL DONE!!.
Hope other outlet service staffs able to read and exchanged experience customer services.. thank to the company AuntieAnnes Mgt's to have a goods employee and so coustesy way of life's toward every public customer needs.
Honestly, not every staff are patiently. Hope the (3) Staffs deserves some Tokens of appreciation from the company to keep morale supports and good images for the company.
Thank you
Best Regards
Mr. Adrian William
24th July 2025
Illa J
5
Was there to buy pretzel during my lunch time. Was served by your friendly male staff, he is very nice, patient and take the order meticulously and timely. Even though Q is quite long, still the line run fast. The quality of the food is very good, hot and delicious and yes just nice for teabreak. Thank you so much.
THINH NGUYEN CONG
5
I went to this outlet today with very friendly service and the food verry fresh. i love it and thanks to them. appreciate!
Carol Yang
5
The grocer was soooo nice. I asked for a seaweed pretzel but he thought I said cinnamon stick, and he gave me a seaweed pretzel for free! He was so nice and the food was so good. Definitely come again
Caryn
5
My kid loves Auntie Anne’s Pretzel (original and cinnamon sugar). The taste and the texture is nice. Sometimes I find that it’s a little oily. Hope this can be improve for a healthier choice.
Suvega S
5
Good Pretzels shop. It busy most peak times. They have variety of pretzels which are softer, fat dough and easy chewy as bread. You can try the almond crunch and cinnamon pretzels. They give in a nice flip paper wrap to hold and bite.
Eileen Neo (Sgsohotleh)
5
Super super love their pretzels, esp when it is hot!!!! 😂😋😛 …
Aud Phang
5
Always love their pretzels! Thank you for the lovely service as well☺️
Vincent Oh Chin Heng
2
Bread is nice as usual, but for this time round there's a indian staff manning the cashier, which just took my money and give the changes without telling me or showing me the price. When I asked for the price, he goes into defensive mode and saying that "the price is correct, the lemonade you holding is not free u know?" Well of course I know but at least tell your customer the total price before taking customers money.