Amazing Hearing at NEX Serangoon Singapore stands as a leading hearing healthcare specialist, bringing over 10 years of professional audiology expertise to the northeastern community since the company's founding in 2013. Located at #B1-50/51 within NEX Shopping Mall and operating Tuesday through Saturday from 11:00am to 7:00pm, this established hearing aid provider has earned recognition as a Singapore SME 500 Award winner in 2023 for business excellence. As one of five Amazing Hearing centers across Singapore, the NEX location serves as an authorized distributor of GN ReSound Hearing Aids, providing comprehensive hearing healthcare solutions that have helped over 8,000 individuals and families improve their quality of life.
The comprehensive service portfolio includes professional hearing tests conducted in soundproof booths to ensure accurate audiogram results, advanced prescription hearing aids featuring hidden, rechargeable, water-resistant, and smartphone-compatible technologies with manufacturer warranties up to 4 years. Specialized tinnitus management services encompass diagnostic testing, sound therapy, and tinnitus masking techniques designed to help alter perception and reaction to tinnitus symptoms. The expert team of 12 staff members brings over 60 combined years of hearing healthcare experience, providing personalized consultations and recommendations tailored to individual hearing loss levels and lifestyle requirements.
The NEX location's convenient mall setting allows clients to combine hearing healthcare appointments with shopping and dining activities throughout Singapore's largest suburban destination. Customer testimonials consistently praise staff dedication, particularly highlighting Mr. Bala's commitment to patient care and professional expertise. With comprehensive tinnitus diagnosis and management plans, advanced hearing aid fitting services, and ongoing support for hearing health maintenance, Amazing Hearing NEX continues its mission of delivering expert consultation and advice to ensure every client finds the optimal solution for their unique hearing needs and lifestyle preferences in a comfortable, professional environment.
i have been with Amazing Hearing for abt 6 years and so far they have never failed in their after sales service. The staff was prompt in answering to my watsapp queries before i was advised to visit the center on 22/3. I was attended by Ivy and her colleague and as usual, they had shown their professionalism in trouble shooting the issue with my charger on site.
i'm glad to be attended by Ivy, whom has shown her patience in guiding me trying out the features in my iphone app for a better hearing experience which i had never used before. It was definitely useful for me when i'm in different kind of environment. She was knowledgeable, professional and observant in my listening patterns and offered her advice according to my needs. Thumbs up to Ivy and her colleague.
Jumanya Ms
My husband has been with Amazing Hearing since 2022.
Recently his right ear hearing has been deteriorating and he was worried that surgery would be his next treatment.
We are glad to meet Consultant Miss Raynee who kindly and patiently listens to my husband's worries. She recommended new hearing aids which are able to support his needs.
My husband is happy and adapting well with his new hearing aids. He is more confident in dealing with his daily work life and can participate actively in family conversations💖
Thank you Miss Raynee and your team.
We would highly recommend Amazing Hearing to family and friends.
Karin Ang
My dad has his hearing aids from Amazing Hearing Serangoon Nex one month ago.
He was attended by Ms Raynee Wu who is patient in addressing our concerns and provide advise on the choice of hearing aids. Since using the hearing aids in both ears, there is improvement compared to having only one.
We will recommend to family & friends for the excellent service.
Also like to appreciate Wen Hui & Shirley on their prompt reply to my WhatsApp queries.
Foo Christopher
Excellent service by Raynee Wu. Clear explanation on use and maintenance of hearing aid. Would recommend any potential user to Amazing Hearing, NEX.
Keok Seng Lim
I purchased a pair of ReSound rechargeable receiver in ear hearing aids from Amazing Hearing in year 2021 for my hearing difficulty. This set has helped me hear better during work and is essential for my work meetings. Regular tunings, reviews and hearing tests are required to maintain my hearing ability, and the team at NEX, Haikle Lee and Shirley has been helpful.
I recommend anyone that is looking to improve their hearing to get their hearing aids and services here.
Toh Vincent
Zu Xuan is very knowledgeable and patient. Very happy to meet an audiologist who is able to relate well to old folk and make them feel comfortable about the new device.
ivy leow
Excellent service provided by Haikle. She has patiently provided information on Phonak and ReSound hearing aids, consulted us on hearing care and maintenance of hearing devices. The hearing aids are very comfortable and felt natural.
I have been with her since year 2018 and will not hesitate to recommend anyone to engage her for hearing aids.
Ivy Leow
Mee Fong Tam
Excellent service from Wen Hui at Nex outlet. Yesterday she patiently helped my husband pair the app to his Huawei phone despite the fact that it was near impossible because Huawei phone is not compatible at all. After more than an hour, Wen Hui managed to do it. Throughout the whole session, she was so patient trying all sorts of ways to do it. Wen Hui is indeed very kind and patient. Thumbs up for great service. My husband and I were very happy.
Today we went back to Nex again because my husband decided to get a 2nd hand iphone instead. This time round, it was smoothsailing, again with the help of Wen Hui and another fine young man, Zu Xuan, the audiologist. As my husband's iphone had no data plan yet, both of them helped us to pair th hearing aid to his new phone. A fantastic example of great team work. Throughout both sessions yesterday and today, my husband and I were met with smiles. Amazing Hearing is lucky to have Wen Hui and Zu Xuan!
Bee Suan Teng
Raynee is very patient and clearly guided my dad on the usage of the product. My dad feels good with her services and the product she recommended. Overall, he is satisfied. Thank you.
RA Divyanathan
Amazing Hearing NEX is the right place for hearing loss treatment and hearing device. I got my custom made hearing aids from hearing consultant Ms Haikle Lee in year 2020 for my severe hearing loss on the left. She is very professional and service is excellent
My hearing aid can be connected to my iPhone for volume adjustment as well.
thank you for your services
Eng lim Goh
I heard of amazing hearing from SPH Health seminar and has been invited for a hearing assessment at serangoon NEX. Now I am aware that I have mild hearing loss. I encourage everyone more than 50 years old to get yourself a hearing check and hearing aids done here .
Wan YokeChun
Ivy , the hearing care consultant who attended to my mum is very professional in her works . She is very friendly , patience and going the extra mile in explaining to my mum , in making sure that she is happy and satisfied with her hearing aids 👍 …
winnie ya
Haikle is the friendly consultant who recommended the hearing aid for my Mom (Mdm Hoo) in Oct 2022 and has been looking after my mom since then. Not only is she professional, Haikle is also a soft spoken yet caring ,attentive and approachable lady. Simply love the assurance she gave in every of our visits. Strongly recommend to anyone who needs a hearing aid.
Susie Pang
I purchased hearing aids batteries Size 675, and drying capsules from Amazing Hearing for my husband’s hearing aids. location is convenient. service is top tier! thank you.
Wilfred Lim
I’ve been a Phonak hearing aid user for the past 15 years and I’m immensely grateful to Ms Raynee Wu for recommending the Audeo Sphere Infinio hearing aid.
The speech clarity of this model is really unprecedented, allowing me to hear sounds and speech that I couldn’t hear with my old Audeo M90.
Will definitely recommend Raynee to my friends and family who are in need of hearing solutions!
